[Current Issue] Sims 3 Store world can't register/install
Overview This guide is for registering and installing standalone worlds from the Sims 3 Store, specifically those bought with money. That list includes Dragon Valley, Hidden Springs, Monte Vista, Roaring Heights, and sometimes Barnacle Bay. If you bought a Store world with SimPoints and it's not appearing in your purchase history on the Store site, please contact EA customer support and request that the SimPoints from the failed purchase be added back to your account. How to register a Store world jump to: My code doesn't work jump to: I can't install the world When you purchase a standalone Sims 3 world from Origin or the EA App, you should receive an email confirmation from EA. If you don't see this, check your spam filter. This email should include one product code per item, as shown here in the blacked-out red box: IMPORTANT: Some players have reported finding their product codes on ea.com, under Account Settings > Order History, so please look there as well. If you never received this email and it's not in your spam folder, please contact EA customer support. https://help.ea.com/en/customer-care/ You'll want the live chat option, not email, so you can explain the issue to a real person in real time. If you don't see the live chat option, try again in a private browsing window (or another browser), and continue as a guest rather than signing in. Otherwise, go to this site: https://store.thesims3.com/ Sign in with the same email address and password that you use for other EA sites, scroll to the bottom of the page, and click "Redeem a Code." Enter the code you've received, and the world should appear in your account. You can then download it from your purchase history (Store > My Store Account > Purchase History) or its product page. https://store.thesims3.com/worldProductDetail.html?categoryId=12642 ↑ My code doesn't work If you are sure you've never used this code, but the Store site tells you it's invalid or already been redeemed, you'll need to contact EA customer support to ask for a refund. https://help.ea.com/en/customer-care/ I strongly recommend using live chat rather than email. If you don't see the option, change the location in your browser window to U.S. or U.K., or choose a slightly different category of issue. Or use a private browsing window, or a different browser, and continue as a guest rather than signing in. If EA support doesn't help, please say so in this thread. If support does help, please post anyway letting me know what world(s) caused the issue so we can look for patterns. ↑ I can't install the world If you're getting the "there are no packages to install" error, please see this post: Re: Sims 3 Launcher "There are no packages to install" | EA Forums - 11190163 The standard way to download a world is to go to its product page or open your purchase history (Store > My Store Account > Purchase History), then click the Download button. If this isn't working for you, try a different browser. Firefox generally works best with the Store site. It is generally unnecessary to sign into the launcher before attempting to download or install Store content. However, this has helped some players, so it's worth trying. Mac users only: if you see an Error Downloading Content {0}, please repair the game in Origin, restart your computer, and try again. If the world still won't download properly, try a clean Sims 3 user folder. Rename the existing "The Sims 3" folder in Documents > Electronic Arts, open the launcher to create a new folder, and try to download only that world. If it works, you can move the downloaded world from the new Sims 3 folder to the old one you renamed, trash the new folder, and change the old one's name back to "The Sims 3." Downloaded Store items are found in the Downloads subfolder and have the extension .Sims3Pack. Be sure to delete any older downloads of the world before moving over the fresh copy. If the world downloads properly but doesn't install, please try a clean Sims 3 user folder as well. Rename the existing "The Sims 3" folder in Documents > Electronic Arts, open the launcher to create a new folder, download only that world, and try to install it. If this works, you can install the rest of your Store content into that folder, then move over your saves and any other files you'd like to keep. Please see this guide for a list. If reinstalling all of your Store content would be a burden, or you're confused about another part of this process, please ask for further help in this thread. ↑
Daily Deal (DD) 2018 Rotation List and Sales Help
The Daily Deal List and Sales Help The editing issues with this thread have been fixed by EA_David! The long process now begins to relink hyperlinks where possible and to delete information relevant only to the previous forum. Note that the lists of daily deals in the posts at the beginning of this thread are under review as entries were eliminated during the migration from the previous forum. For an accurate list, see the new posts in this thread that RadicalChick posts daily. Also view the DD spreadsheet. The Sims 3 Store Daily Deal offers a selected store item at a discounted price for one, two or three hours. Many of the items are discounted at 75% off or more. The current Daily Deal list, which was introduced on September 23, 2014 at 12:07 a.m. UTC, includes 977 deals. After the 977th deal ends, the deals begin at Deal 1 again. A full rotation of the list takes 82 days. (See this post for background information about the Daily Deal list.) The first page of this thread has been set up to include the list of the deals, and to include information that was available on the first page of the previous DD threads. To the first time user, this thread contains a lot of information. To help you find the information you are seeking, the first post is a contents list with hyperlinks to posts and threads within the Sims 3 forum to help Simmers own the store or at least as much content as they would like and, to get the most value for their simpoints. Note - This thread replaces the original "September 2014 Daily Deals Rotation List" thread created by Ximph that you may see referenced in comments below. The original thread is now closed and relevant information from that thread can be found within this thread. ***** NOTEWORTHY EA App and Store content - EA_Cade has confirmed that all Sims 3 content owned in the web store is compatible with the EA app. See the original post here. EA_Cade also provides a link to download Origin Thin Setup should you want to reinstall Origin. If you are having difficulties downloading store content in the EA app, check out this thread in EA Answers HQ. However, EA_Cade posted in Answers HQ that "This issue should now be resolved with the latest EA app update (please ensure that you are on EA app build 12.115.0.5372 or later). " Merelhyn created a thread to provide simmers with guidelines on purchasing all the sets, compilations and venues available in the Sims 3 Store for the least amount of simpoints. SpiredMoth's Cheapest Paths website provides updates to Merelhyn's guidelines with 2022 costs for the cheapest paths to complete of sets and compilations. SpiredMoth has also created the S3S Tools spreadsheet to help save as many simpoints as possible with your store purchases. The spreadsheet includes the Make Me an Offer Checker and Complete Your Set calculator. Please see the following posts for information on: The Daily Deal List What is available, or not available on the Daily Deal and/or List of Store Contents Missing Stencils for Store Content and Official SimGuru Lots - Temporary Link to Wayback Machine Free Items - Follow the link to PEGASAS1993's thread in which he provides links to store items and sets that are free to download. Note: Some of the items are no longer available. Tool and Tips for Stalking the List and Owning the Store How Long Does It Take to Own the Store Complete Your Set (CYS) Daily Deal/CYS Calculator Must-Read Forum Threads on Saving Simpoints SpiredMoth's website on Cheapest Paths to own sets and compilations LadybugLeslie's Thread - "Cascades & Daily Deals - Getting the Best Bang for Your Simpoints" Spreadsheets and Tutorials on using the DD Spreadsheet Personalized Time Zone Specific Spreadsheets How Do I Know How Much of the Store I Own Crinrict's S3S Browser Kellycot1's Simdex Sim 3 Website Search Box Orange Border and Check Marks on Sets Product Page Tips and FAQ Store Item Reviews Acquiring SimPoints Buying SimPoints & Mystery Bundle Items Bonus Ad Points - For historical purposes only as ad points are no longer available Getting Help with Owning the Store - Gifting, Lotteries and Contests How to Add Your Wishlist to Your Signature What is a Clean Wishlist Threads - The Gifting Directory, Complete a Set and Lotteries and Contests Own the Store Club Members Now that You Own the Store Installing, Backing Up and Organizing Your Items Building Guides Showcase Your Store Content - includes links to builds by DD members Past DD Threads and Other Fun from the DD Community
Slot Machine Teens
Teens can have babies, get married, drink and pretty much do anything YA can do with or without mods. But they can't use the slot machine that came with the casino. Does anyone know how to unlock slot machine for teens? I find it silly of all the things age restricted in the game it's this. I have almost all of the Nraas mods.Launcher crashes when I open the downloads tab in Sims 3
Game launcher crashes when I open the downloads tab in Sims 3, maybe someone has ideas how to fix this problem. I play in Mac. I uninstalled everything and then reinstalled but unfortunately it didn't help. I bought a new world - Roaring Heights Gold Edition but I can't download it in my game when launcher crashes.
Sims 3 (64-bit & Metal) missing from Mac library + Store content won’t download
Hi, I really need help because I’ve been dealing with this for days and multiple EA advisors haven’t been able to fix it. I’m trying to play The Sims 3 (64-bit & Metal) on my MacBook Air (2022, M2 chip), but the game is not showing up in my EA app library at all. Here’s what’s happening: I was told by multiple EA advisors that the 64-bit version has been granted to my account It used to show up in my library before, but now it’s completely gone I only see the 32-bit version (which doesn’t work on Mac) The 64-bit & Metal version is NOT visible anywhere (library, add-ons, etc.) On top of that: When I try to download and run the version in my library (the 32-bit version), it crashes immediately ("The Sims 3 has unexpectedly closed") I cannot download ANY Sims 3 Store content The launcher gives me a download error when installing content Things I have already tried: Logging out and back into the EA app Fully uninstalling and reinstalling the EA app multiple times Clearing cache (multiple times) Restarting my computer Trying fixes provided by EA support Downloading content through the launcher and browser Nothing has worked. At this point, it seems like: The 64-bit entitlement is either not properly applied to my account OR the EA app is not syncing my library correctly on Mac What I need help with: Getting The Sims 3 (64-bit & Metal)** to actually appear in my EA app library Fixing the issue preventing Store content from downloading If anyone from EA or the community knows how to fix this (especially on Apple Silicon/M2 Macs), I would really appreciate it. Thanks.
"Connection to server has been lost"
I just bought Midnight Hollow to download and play and for some reason it wont let me log in on the launcher to download my new world. Anyone else having issues? Tried restarting, repairing EA and the Sims 3 apps, tried clearing all caches in the Sims 3 folder, tried clearing cache in Edge, tried logging in through the settings... I've been at it for 2 hours. Please help.
Problem with a set The boardwalk
Hello guys i have a problem... today i purchased the boardwalk from the sims 3 store. the content is visible in the purchase history, but the dowload is completely broken and doesnt work. if i try to download it only black square show up and nothing else happens. i have contacted EA supper, but they redirected me here. Please, can community help melook into this and maybe help how to get my simpoints back? thank you guys
