Hacked account
My account was hacked, and the hacker changed the email address associated with it. I already reported this through the EA Help website and contacted several support agents (around 4 so far). During the live chat, each agent asked me for my original email address, and after I provided it, they said they sent a verification code to my email. The problem is that while I do receive the email, there is no verification code inside it. This has happened consistently with every agent I’ve contacted. I had that account since 2016 on Xbox The Xbox name is Blkcountyboy. The account at the bottom is not me and I can not access it can u delete or unlink the account that is connected so can start back playing ea games.Practise Arena Bug - Ball out of the pitch
The practise arena cannot be used due to the ball being out of the pitch, I cannot move it since the "practise session" restarts after the ball goes out of the pitch, meaning it's contantly restarting. How can I fix this? Is there a way to "delete" your scenario, and create one from the start?
Stuck in trail not showing career mode but rather showing "upgrade"
I’m hoping someone can help me out because I’ve hit a dead end with standard support. I purchased the full version of EA Sports FC 25 (Standard Edition) on my Xbox Series s but my game menu is permanently stuck in the "Trial" version (showing only Kick Off, Clubs, etc., with Career Mode locked). I have already tried all the standard troubleshooting: I’ve cleared the "Reserved Space" and my console’s cache. I’ve performed multiple hard power cycles ( 10 Second hold). I’ve removed and re-added my Xbox profile to force a license sync. I’ve verified my Microsoft Order History, which shows the purchase as "Completed." The issue is that I have a strict data limit, so I cannot uninstall and re-download the full 50 GB game again. It seems like my EA account is still holding onto a "Trial" entitlement flag from a previous subscription (or EA Play trial), which is overriding my full-game license. Could someone please check my account entitlements and see if there’s a way to refresh my account status server-side? I’ve already contacted EA Support, and they suggested I reach out here for technical assistance.
"One season, wonderful!" unobtainable!
This achievement is unobtainable or at least heavily bugged and missable! Since September, if you play the game normally and complete the quests, you will always reach a dead end and there will be no new quests to compensate for this. If you don't adhere to precisely timed, completely absurd slowdown mechanics that no one can know about, sooner or later you will get stuck. From that moment on, the achievement is 100 % unobtainable! There are several posts about this on here and on reddit for example. Why is EA not taking any action? This problem/bug has existed since September 2025 and has not been fixed! Even writing multiple tickets didn't change anything for me. In the support chat, they just keep saying, "We are aware of the issue and it will be fixed!" But when? EA should be aware that we are paying customers and that this problem would be so easy to solve! Just add a handful of new quests for SP and everything would be fine. Why is the problem being ignored? EA should also be aware that there are people who care about the 100 % achievements and platinum trophies. People who started later and use EA Play (i.e., paying customers again) who are now locked out for good! Just because they might have leveled up too quickly once and 20 quests were exactly enough, and it was calculated so extremely tightly! The whole thing is getting ridiculous! Such an extremely long final season with the same problem. Just help us! There is no reason not to! There's no reason to ignore this bug! There is no reason to leave us alone with this. ViloMy points not working neither is my objectives
When i win a game it does not give me the points after the game nor the rank up. Also when it comes to collecting objectives ive completed which it sais on my right top of my screen there is nothing to collect. Is there a solution for this or is it a glitch as its very annoying finding out I have to work out 10x more trying to get dived up for better rewards.Well, now it's official
The people that decide the OBJ are, let's say, not very good at their job. Just got disconnected 3 times in the South American League, an objective that requires you to win 60% of your games in order to complete the OBJ. That's 12 wins in 20 games and now 3 of them, or 15%, are gone due to EA servers being crap. And it's not like I lost my internet connection or even my connection to PSN, nope it was JUST EA servers. The first two happened even before kickoff, got past the team screen and then nothing. the third one was at halftime as I was leading 1-0. Of course those disconnects were promptly followed by EA's disconnection threat (sorry "disconnection warning") about not "leaving" games. Whoever decided the 12 wins out of 20 needs to get fired NOW! Or even worse they should be made to play the game because I have a feeling none of them do.Disconnecting
Ive been getting kicked out my game so many times and even while im doing sncs it will send me back to the main menu and say u lost ur connection. Ive tried everything it isnt my wifi its the game im not sure what problem is causing this please fix ea have lost tons of games because of this bs.
