Softlock Megathread [Last Updated: 12/05/2026]
Hello, fellow skaters! We continue to see reports of players getting soflocked at various points. The old thread has more than 9005 comments, and sometimes it is difficult for the team to organise and spot new issues within all the reports. That's why we have decided to open a new megathread to work on the most recent softlock issues. If you are softlocked, please provide the following information: Platform Mission/Challenge? If Mission, what step in the Mission? Can you describe how you got stuck and provide some screenshots? Username you're playing with (Gamertag, PSN ID, or EA ID - no emails. We'll assume it's the account you're posting with as well.) Please be as thorough as you can when sharing your information, as this will help the team investigate and help unstuck other players in the future. Also, in order to keep you informed, we will update this thread every week with the number of players we have unlocked. We will include a description of the issue we worked on. If you have been unlocked, please let us know. If you haven't been unlocked, please bear with us, we are working on it. __________________________________________________________________ Week [May Mon 11th - May Fri 15th] Gullcrest Village remains locked after completing more goals than required: Players unlocked: 79 Market Mile remains locked after completing more goals than required: Players unlocked: 35 Softlocked at "Transition Skating 101" mission: Players unlocked: 409 Various mission progression issues: Players unlocked: 399 Total player unlocked: 922
Skate Season 4 key art.
I don’t know if they’ll end up doing it. But it’ll be cool if eventually later down the road if the devs and the entire team will plan on updating the box art similar to how Fortnite does it. Where every season Battlepass that comes out, the box art/ key art gets updated to basically let people know the vibe of what the season is all about. Since Season 4 is summer vibe i figured to kinda make a custom key art to see how it’ll look. And here’s how it came out, so far I can imagine Season 4 to look similar like this if the key art ends up getting updated.
PC - Supercharge pack not received after redeeming on xbox app
I upgraded my gamepass subscription to ultimate so I could get the Supercharge Pack. My accounts are linked and have had ea play though xbox game pass for awhile. The rewards for the supercharge pack are not showing up in skate. I can see the pack on the xbox app under benefits> codes you've already grabbed. As a PC only user am I doing something wrong?BOXES BLOCKED
Loot Boxes not opening. Playing on Xbox. I’ve got over 20k rip chips & shows I’m eligible to open my next boxes but they are all blacked out & wont let me access them. I’ve tried going to the extra vert shops designated to the areas, reinstalling the game, signing in & out of my EA account, & still no fix. This has been since season 1. Saw some people had this issue & it fixed itself, but unfortunately not my luck. Definitely would like to unlock more gear so any help the team can give is appreciated. I have attached a video for example if needed.
