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(10PM UPDATED) [Urgent] Apple Issue: 10/1/ 2024

CG_Meathead's avatar
CG_Meathead
Icon for Capital Games Team rankCapital Games Team
2 months ago

Hello Apple Users, 

If you are getting this or a similar message: 

There is a current issue between Apple's iOS and our new Update and will not allow you to get into the game. 

We will be contacting Apple to figure out a resolution. 

In the meantime, the workaround we have found is uninstalling the game and reinstalling it. 

 

6pm Update: The team is still working with Apple to figure out a resolution 

8PM Update: No new information to provide, teams are still working on it. 

10PM Update: Both teams will pick this back up in the morning, this will be the last update until then. 

Updated 2 months ago
Version 5.0
announcements
patch notes
  • Jagged00Jagged's avatar
    Jagged00Jagged
    Seasoned Newcomer
    2 months ago

    Since the update, mine connects to Game Centre and the splash screen flashes Downloading 675MB of 940MB then crashes to Home Screen.
    iOS17.6.1 in UK region. 

    • dlester8471's avatar
      dlester8471
      New Spectator
      2 months ago

      Same with mine. I hope that they are working on it still 

  • silverfox28's avatar
    silverfox28
    Seasoned Newcomer
    2 months ago

    Can’t even load the game, gets to the main screen (Anakin vs Kenobi) then a load icon like a OTA update has been applied.. Crash n burn. Restart, same again . 

  • y4l9t6go8hxj's avatar
    y4l9t6go8hxj
    New Spectator
    2 months ago

    quick when it comes to cash, where were you for defense of dathomir ?? 
    bunch of ea fed clowns 

  • y4l9t6go8hxj's avatar
    y4l9t6go8hxj
    New Spectator
    2 months ago

    💩 💩 💩 💩 
    No « joke » on this post !?? Oh meathead has gone pro now, he leveled up 

  • Jedi_Kenny18's avatar
    Jedi_Kenny18
    New Spectator
    2 months ago

    Question, will uninstalling the game remove my progress? My account is not linked to game centre on IOS so my understanding is that my game data would also be uninstalled. Hope I am wrong but if not that should be made clear to people before they uninstall.

    • DLT_Order_66's avatar
      DLT_Order_66
      New Spectator
      2 months ago

      In my experience, if it's on the phone, it's still there.  I'd suggest linking it to your Game Center because it will be lost if you ever get a new device.

      • Jedi_Kenny18's avatar
        Jedi_Kenny18
        New Spectator
        2 months ago

        Thanks, I have a very old swgoh save on game centre and can’t seem to find a way to remove the old game or be able to add both. My new save is 10 mil gp and would love to link to game centre but doesn’t seem to let me.

  • Artimus1000's avatar
    Artimus1000
    Rising Rookie
    2 months ago

    Uninstalling the game, once out of multiple attempts, let me see main game screen. Only for a few seconds. Then the same error screen returned.

  • DLT_Order_66's avatar
    DLT_Order_66
    New Spectator
    2 months ago

    Guildmate uninstalled and now the App Store says it's not available in his area (AZ, USA).

    • Artimus1000's avatar
      Artimus1000
      Rising Rookie
      2 months ago

      The learn more button is a link that takes you to the app store to see a pop up that informs the reader that the app is no longer available in their country.

      Even though you can then turn around and download and reinstall the app from the Apple app store.

  • swgoh2015's avatar
    swgoh2015
    Seasoned Newcomer
    2 months ago

    Uninstall/reinstall will clear problems for me, but it seems there is a bug relating to sound because once I turn in-game music and sound effects completely off, the game won’t load anymore.  Gets to spinning wheel after “loading cantina” splash screen then disappears.  If I leave sound on after a reinstall and only adjust to lowest volume setting instead of turning off, it works.

  • CapEmbraer's avatar
    CapEmbraer
    Seasoned Newcomer
    2 months ago

    Followed suggestion of uninstall/re-install. Worked once and now crashes immediately upon opening. 😡

    • Pulsipher's avatar
      Pulsipher
      New Scout
      2 months ago

      Forces update now but this hasn’t been fixed yet?