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SWGOH Game Info Hub
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Known Issue: 2 Packages In Store giving Crystals

CG_Meathead's avatar
CG_Meathead
Icon for Capital Games Team rankCapital Games Team
6 months ago
Hello Holotable Heroes,  The team is aware of and are investigating issues with 2 packages in-game which are sending Crystals instead of the contents of the package.  Supreme Energy Bundle  Sig...
Published 6 months ago
Version 1.0
announcements
bellator_sanctus's avatar
bellator_sanctus
Seasoned Newcomer
6 months ago

I got this message after 3 days:

Thank you for contacting EA today. My name is Kausar, and I am here to assist you.

I understand that you purchased "Signal Data Mastery II" and received crystals. I am sorry for the inconvenience caused.

The team is aware of the issue and is working on a resolution.

You can check our Forum page for more updates. https://forums.ea.com/blog/swgoh-game-info-hub-en/known-issue-2-packages-in-store-giving-crystals/11848700

Should you have any other concerns in the game, do write back. I would be more than happy to help.

Thank you for reaching out to EA. Have a great day!