Thinking of the gravity of this entire situation, here's what I'm tracking that needs to be considered in making this right:
Material Goods
- Re-roll mats were not refunded
- Credits were not refunded at proper amounts per datacron level
- Crystals were not refunded, based on what materials players purchased to achieve the datacrons they had
Time Spent & Game Modes Affected:
- Forcing players to completely rework datacrons (this is user-specific based on how invested each user is to building a datacron library)
- Pushing this update within 2 hours of GAC defense lock puts players in a position to scramble and reset / alter strategies (or completely miss this because of real life priorities such as work, family, or even sleep)
I'm sure there's more to consider that I'm missing here, but this alone is absurd. I'm going to be extremely frustrated with the make good on this colossal screw up if it does not include:
- Guaranteed Round 1 GAC win rewards for every player
- Immediate hotfix for all missing material refunds
- Immediate crystal refund, and crystal make-good on top of
- 3 CWC shards (yes, it's that kind of screw up)
Capital Games Team