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EA_KentCommunity Manager
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Device not compatible with new version (Samsung Galaxy A13 5G)
Hi everyone! This is an issue that occurred again a year and a half ago. I own a Samsung Galaxy A13 5G android smartphone and while the game was running properly until yesterday, now the Google Play Store has a non-combatibility warning. Please fix that issue. If any more information is needed, I'm eager to provide it to the developers. Thanks in advance! P.S. A screenshot of smartphone info is attached
Adjust graphics quality
Hi all, Just curious for those able to run the game on their devices, what graphics settings are available? I'm playing on the Samsung A9 tablet, there's only one option available being "Very Low". Wonder what cpu/hardware requirements is this game expecting to be able to get "Medium" and is "High" even possible??? 🤷
Bug: Upgrading players and chemistry
Report 1: Definition of Prime coin is "Used to rank Iconic players" and then I used a lot of resources for fun to rank all my Orlando Magic players - one of them being Iconic Wagner and noticed harsh reality that Iconic players are being upgraded with Iconic coins not Prime coins. So basically Prime coin has zero purpose now in the game. Report 2: After I upgraded all my Orlando Magic players to Level 1 for fun, I wanted to see if this chemistry thing does any purpose. They all have in common now Orlando Magic badge and their chemistry is 77/444 And still after spending tons of resources, coins, XP points - my team bonus boost is straight 0 overall. This segment need rework done.Nice looking game, still loads of code issues
I was hoping the scorched earth approach where the app was rebuilt from the ground up would be the magical fix for this game, but problems persist. First the good -- the gameplay itself is massively improved and it's actually possible to block shots now. Kudos on that. Now the issues: The AI is still dumb. I'll literally have a player right in front of me and aim at them then pass, and it throws the ball right into the heart of the defense for a steal. This happens again and again. CRASHING - the game just fails to open or outright crashes at random times. This has ALWAYS been a problem and EA has never been able to help me sort it out, not on a phone, tablet, or otherwise. Glitching - I don't know if the improved UI is overloading my processor on my ipad or it's from overheating, or the game just gets wonky, but it starts to glitch after I play for more than 15-20 minutes. Broken Ads - I'm rarely if ever able to watch all of the ads they have available in the store. It might let me watch 1-2 a day lately, at most. The rest of the time, I get a blank window and an X in the corner, which delivers nothing and just lets me close it out for a waste of time. Then I try to watch again and it tells me "an error occurred playing your ad, try back later" or something like that. C'mon EA. I really want to like this game, but even in the new design, it's a trainwreck of a codebase. Please fix it. Thank you for reading.Disappointed
I realize this message is coming very late, but after trying to log in for the past few weeks, I finally confirmed that what I was worried about is actually intentional. After years of playing, albeit on and off, and spending a few bucks (more than I care to admit), all of my account history was wiped. It took me a while to dig in and understand what happened, but learning that this was a deliberate reset was incredibly disappointing. I can't imagine that EA couldn't find a way to fairly recognize long time players and the time and money they've invested, rather than simply starting everyone from scratch with a trust us, it'll be better. I just can't support that direction in good conscience. It feels a bit like when banks or cell phone companies reward new customers while disregarding the loyal ones. If I'm misunderstanding something, please let me know, I genuinely will miss the game.Too many bugs and issues
Guys I have been trying to get in contact with support but no replies for my chat for 24 hrs , I made a real money purchase but the pack never reflected in my account, but my money got debited, I'm not able to link my google account or my ea account, it's messy, please help me outCannot login due to unknown error
Hello, the game was working fine for me since I began playing, but today I started getting an unknown error when I try to log into the game, the game loads in fine until I almost get in and then I get the error message. Sometimes I even get the pop up for the current event or see my front page for a tiny second before getting the error again. I have tried a couple things including restarting the phone, redownloading the game, tried using iphone login, EA account login, neither works, please help with looking into it, thank you.PVP MODE
I love this game so far, no issues. In my opinion the mechanics and everything above is great. We need to implement some things here. PVP MODE - able to challenge each other with ranked leaderboards and match making must be fair. COMMENTARY - Can we get some commentary voiceovers. Instead of silence. REPLAY FEATURE - We the new mechanics we should be able to see our highlights within the game REGULAR SEASON- We need a regular season to be able to play.Linking accounts help
When the new version launched, all previous login methods stopped working for me (I usually logged in with Google Play), I can only use guest login on my device. However, I am planning to change to new device soon, but since my account is not linked, I wonder how it can be migrated? When I click "link accounts" icon for Google or EA sports, I get an immediate linking failed message, What should I do to keep my account if I want to switch to a new device or will have an issue with current one?
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