Re: Plants vs Zombies Gw2 unable to connect damn

It didnt show me any sign or code. I already connected that with using ether net cable and I don't think my router is not a problem because my cousin could use his ps4 with the same router perfectly. Yet, He has never had the same problem that I have.

@setti1_079l7bpa

Are you perhaps trying to connect with a sub account? Those types of accounts won't have access to online gameplay. Make sure that you also run a Playstation 4 connection test as it could be that some of the settings on your console are off, compared to that of your cousin.

If the issue persists then reach out to an EA Advisor so that they can have a look at your account as well.

Nope. This is my main account, but it is not my main ps4. I have 2 ps4 right now and one is in the us and another one is in Japan. I just came back to Japan for awhile and tried to play this new one. Is it because I still have the main one in the us and don't reset or anything, I cannot connect or login to ea server with new ps4 in Japan?
I already checked that with him and can't find any differences between us except old console or new...

@setti1_079l7bpa

Just to confirm:

You are currently in Japan and you are unable to connect to PvZ. Your console in the US works without problems. You stated that you did not get any error message but I am unsure what happens exactly when you are trying to connect.

Is your cousin also testing his console with you in Japan, or was that in the US? What type of network connection are you playing on in Japan, is it a home network? Shared connection? Have you also checked your router's firewall and port settings on that connection?