HOW TO BYPASS "Restoring Purchases" bug (android/bluestacks)

It would be really helpful if we can get other members with their workarounds to re-post here too to share.

Calling out @MAGICDAVESHROOM  & @kingfai78  

Could you re-post your workaround for the benefit of other affected Android users?

We can then direct others to this post and provide a central feedback. 

Many thanks

In my case, I can use the following method to temporarily bypass the pop-up window. See if this can help you. I'm using Android phone.

1. Force close the game. Clear the cache of the game. Shut down any internet connection, include WiFi and data.

2. Enter the game, and then the shop / Adventure levels while keeping the internet disconnected.

3. After entered the shop / Adventure levels, a "Unable to complete purchase" window will popup, you can just click the button to close it.

4. Now you can turn on the internet connection, and then buy items / play Adventure levels as normal.

5. But once you leave the shop / Adventure levels, and you want to enter the shop / Adventure levels the second time, then the ever lasting "Restoring Purchases!" message will show up. You can do nothing and can only choose to force close the game.

Hence every time you want to enter the shop / Adventure levels, you have to repeat all of the above procedures one more time.

P.S.

Please be reminded that for the case of entering the shop, after the step of re-connectinng to the Internet, the items in the shop will not show up immediately, the tabs will remain empty. In my case, you have to wait around 1-3 minutes to let it becomes normal. You can test if the items in the shop have came back by tapping the top left corner "EARN" button to see if there are ads available or not. If the ads can be played, then it's normal again. After watching the ads, you can just switch to another tab in the shop, and you will see the items are back as normal.

If pvz2 gets stuck on the restored purchases bug i tap my android phones 3 vertical bars at the bottom left then either flick it off to restart or close them all then restart the game.

🐛🦠🐛🦠🐛

@kingfai78's method works but I have to purchase something in the one tab that populates after enabling the internet (Pinatas tab), the cheapest item is 20 gems, after spending gems then all of the other tabs populate like normal, if I try to watch any ads the game crashes which was never a problem for me before this bug started, using Bluestacks 5 with Android 11 instance.

EDIT: Restarting Bluestacks seems to of fixed the Ad crashing or maybe its random, either way glad I can at least get around the bug for now.

Clearing cache doesn't work, actually made it worse. It shows up at every stage of entering a world or the store.

Turning on airplane mode doesn't work either. Still hanging on restoring purchase. 

@wcgpooh   

What is the make and model of your gaming device?

and what version of Android is loaded?

The Restoring Purchases bug is happening in Bluestacks 5 for me, I tried it in both Android 7 Nougat and Android 11 bluestacks instances, but it doesn't happen on my phone which is running Android 12 (moto g stylus 5g) I can play the game normally on it.

I know its happening on actual phones too not just bluestacks but figured I'd post my info just in case it might help track down the issue.

I'm getting tired of clearing the cache and launching in airplane mode to clear the infinite restoring bug.  Even then, I get an error and can't buy anything.

Any word on when this is getting fixed?   

I m waiting, too. It is very frustrating. Hopefully they can fix it!