Re: App crash when opening Survival Endless mode

@Badithan1  @Tyronide 

Try these steps in the links below and let us know if it's still crashing on you. They help fix most game errors for mobile devices.

iOS

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/

Android

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

I have the same issue on iOS, and those steps didn’t really help. I don’t want to delete the game, because I want to keep my progress. It seems to me that the issue is that the saved progress for that level is corrupt. Is there some way to delete that corrupted level progress and start the level anew?

@urnotbeanz 

I'm afraid there isn't a way to delete the progress for that specific level. :\ 

Deleting the progress doesn’t help. I reinstalled the entire game and went through the campaign and all prerequisite levels. I was able to play the endless survival once more. All subsequent attempts result in a crash. 

Tries these steps... I did not fix the issue

I also have this problem. I deleted and reinstalled the game, erasing all my play data, replayed the whole game, played survival endless once and it's now doing the same thing. I've erased the cashe, restarted the phone, forced the game to stop, turned off all data. Android 15, updated today, pixel 9 pro XL.

I have a video but I can't attach it.