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Re: Answers to Recent Merge Academy & Solitaire Home Story FAQs!

Unless you are a tech, I would suggest not giving advice. You stated that you are not affiliated with Pogo. I will not listen to your long winded post. Have a tech get back to us.

3 Replies

  • mwstar19's avatar
    mwstar19
    Rising Hotshot
    9 months ago

    Hi @abc1608508795 

    The purpose of Answers HQ is for players to give fellow players advice. Therefore, if people like me did not make posts like this, there would be no peer solutions granted for any games at all. I am sorry you are frustrated, but the solutions I have provided here have worked for many people...same with user @abbycattx. If they have not worked for you, then you will have to simply wait until Pogo receives updates from the third party sites. 

    Pogo mods on this site have verified that they are aware of the issue. Contacting them, therefore, will likely get you sent back here to Answers HQ. The best we can hope for from Pogo themselves is a timeline because their own techs will not be able to fix anything from an external game. Again, I am sorry you are experiences troubles, and I hope that you can enjoy some other games in the meantime.

  • abc1608508795's avatar
    abc1608508795
    Seasoned Novice
    9 months ago

    There IS no way to contact them directly and you know this. Try to fool someone else. I will no longer listen to your excuses.

  • abbycattx's avatar
    abbycattx
    Hero
    9 months ago

    @abc1608508795 

    😊Hello!.

    The EA Community Mangers and the AHQ Official, monitor postings 24/7 for players around the world. If they see this posting as unfit, they will delete it. Let's please not discourage players from helping one another, we all need help from time to time.

    This Pogo Player's posting is an opinion on an open forum during a time of distress & confusion is to help - why take the time? Because they care about other players. We are in this together as a community of Pogo. 

    Also, if you search around this site, you can see forums for all of the EA games, players helping players is common. This is not designed for tech only responses, unfortunately. It would be nice though.

    EA Help Video > How to navigate Answers HQ | EA Help

    You can view the User Guidelines here > EA Answer HQ user Rules & Guidelines

    🌷I have given you the steps of how to contact Customer Service in another posting, please take a look when you have the time. I promise Electronic Arts has not filled their Customer Service only with bots, this is a misunderstanding.

    All of this confusion is very unfortunate for our Pogo Community; however, it will inevitably end soon. Take Care!

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