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EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
6 years ago

Re: Season’s Eatingz bug on ps4

Hi, unfortunately there were some store side issues. 

Fortunately these should be fixed now, please let us know if you're still encountering any issues. 

4 Replies

  • While we were able to purchase the Saeson’s Eatings upgrade for $10, we do not actually have the upgrade.  We have been charged but we do not have any options for it.  

    Thank you for looking at it. 

  • TLEsquire's avatar
    TLEsquire
    6 years ago
    @jacksdad3324 You may need to talk to Rux to pick up your items. If you've already tried him, maybe someone else has ideas. Good luck 🙂
  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    6 years ago

    Make sure to check the changing booth in case the content was already moved to your inventory. 

    @jacksdad3324 Is your posting account the same EA Account linked to the PSN account that was used to make the purchase?

  • miniontati's avatar
    miniontati
    6 years ago

    You actually do... Go to the library, find the game and press X, then scroll down a bit and select PlayStation Store (There will be a number signifying the amount of addons purchased, should be greater than 0 (duh..) ) Go there, open the add-ons - and select the download button (downward pointing arrow). Wait for the download/installation to complete. Restart the game - and then go visit Rux.

    Or in fewer words - download your purchased addons if you want to use them 🙂

    (P.S. Had the exact same issue myself, just had it figured out...)

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