Need Help with an Audio bug. I'll be playing for anything between 1 and 3 maps then the sound will cut off and stay cut off all accept for the music. I have checked at least 20 websites all asking the same question is there a fix for this and apparently it's consoles having this issue as well but no one has heard anything back from the DEVS.Can we get a response from someone on the matter please!!!

Ok so went 20-30 games last night with no sound issue at all then all of a sudden it goes completely nothing but the background music and now it wont even give me any sound from the get go loaded in a few times to no avail. Now this isn't a problem I have ever had with any game before so this is deffo a production problem because the 100's of games I currently own DO NOT do this so please stop with the shoddy work arounds and accept that this is just lazzyness on your companies part and fix it.... Someone was bound to get annoyed with NO SOUND considering how much you charged us for the game... Listen to us there are 100's of people maybe even 1000's that are having this issue please fix this it is destroying the game for us.

Did this, and it...solved nothing, really. Sound still cuts out and vanishes.It's getting frustrating to the point that I'm seriously debating just returning the game. Because at this point, this headache (not to mention the "connection problems" that happen for exactly no other game I play online), plus the bare-bones gameplay means I'm having real trouble justifying the price tag.EDIT: For clarification's sake, unless the stars align and fortune smiles upon me, I typically lose sound after 5-6 battles, if not sooner.Also, I looked into it, and congratulations EA: Your abysmal refund policy means I *can't* return it, because it's been more than 24 hours since I first played it. I'll just have to settle on telling people not to buy the game until these problems get fixed, and remember this frustration the next time you people release a product I consider buying.

Same problem. Sounds are just dissaperar after 1 or 2 games. In fact, music still playing, map sounds playing, but no weapon, footsteps etc.

I've got NO SOUND WHATSOEVER. No music in the game menu, no effects or anything else while playing. I've went through SEVEN EA customer support agents and all of them told me the same, stupid thing (except for the last one, who's actually trying). For *'s sake how does a company flop so damn bad that so many people don't get sound in the game?! THE GAME IS WORTH OVER $60!!!

@DustyHoffman85 Hey, can you take the steps below and let us know if they help? Go to Control Panel > Sound. Select your device and choose Properties. Check the enhancements tab and disable any enhancements that are active. Then go to the Advanced tab and set the quality to "16 bit, 44100 Hz (CD Quality)" Hit Apply then launch the game and please check again. Thank you.

AUDIO CUTTING OUT FIX PLEASE | EA Forums

69 Replies

EA_David
Community Admin
10 years ago
@DustyHoffman85 Hey, can you take the steps below and let us know if they help?

Go to Control Panel > Sound.

Select your device and choose Properties. Check the enhancements tab and disable any enhancements that are active.

Then go to the Advanced tab and set the quality to "16 bit, 44100 Hz (CD Quality)"

Hit Apply then launch the game and please check again.

Thank you.
Anonymous
10 years ago
Does bring back the audio but then the audio starts cracking....
DustyHoffman85
10 years ago
will check now see if it works
DustyHoffman85
10 years ago
That has seemed to work for the last 4 games which is further than i have made it so far I will repost if it repeats and the settings are the same.
Ross42899
10 years ago
I have the same issue. I'm trying out if the suggested fix might help. Will report back after some testing.
Lewimaron
10 years ago
Same issue here and this didn't fix it
Fred_vdp
Hero+
10 years ago
I have this issue after I alt+tab out of the game. It's not very often and also not 100% reproducable.

Audio device is Realtek HD with SoundBlaster X-fi MB drivers.
Anonymous
10 years ago
There is actually several threads running about this issue. One suggests to turn off Origin in game. That worked for me for a period then the issues started up again. I was wondering what output source people are using. I am using USB headset and was wondering if those using motherboard ports were having the same issue. They probably are as it seems to be an in game driver issue as the sound tends to die in multiplayer only and in a games load screen for me. Its a longshot thought 🙂.
Anonymous
10 years ago
Same problem. Sounds are just dissaperar after 1 or 2 games. In fact, music still playing, map sounds playing, but no weapon, footsteps etc.
DustyHoffman85
10 years ago
Ok so went 20-30 games last night with no sound issue at all then all of a sudden it goes completely nothing but the background music and now it wont even give me any sound from the get go loaded in a few times to no avail.
Now this isn't a problem I have ever had with any game before so this is deffo a production problem because the 100's of games I currently own DO NOT do this so please stop with the shoddy work arounds and accept that this is just lazzyness on your companies part and fix it.... Someone was bound to get annoyed with NO SOUND considering how much you charged us for the game... Listen to us there are 100's of people maybe even 1000's that are having this issue please fix this it is destroying the game for us.