Community Admin@ventuteo Can you check the steps in this thread. Check the reliability monitor and if it shows up the same as the user here, follow the steps linked. If you error report says something else, please post it in the thread.
Before any of that, though, please restart your machine, it might be a simple glitch.
Thanks.
unfortunately the possible answer you gave me didn't work so i tried eliminating everything related to Origin from my pc and reinstall it but now i have the same problem on Origin.exe, so unless you can give me a more specific solution, i think i will restore my pc to a previous system setting
ok i'm nearly ashamed to admit this but i think the main reason why the game didn't start at all was because i had to install the latest windows 10 technical preview which probably contain the update for the missing dll file and fixes for other problem....as soon as i installed the latest build game started with no problem
