Hello @caissie25 ,
I´m sorry to hear that you´re having this issue. That´s of course annoying when you´re trying to play. My first suggestion would be to make sure that the console is connected to the modem by cable and not wireless network. Another important point would be to make sure that the online ports for Battlefront are open on your modem. You can find all the needed information around the connectivity side of things in this article here.
If you want to take a look at the stability of your connection yourself and have a PC connected to the same network as your console you can create a UO Trace Route ping test. Click here to find out how to do that. If you want me to take a look at it simply attach the file to your next post :-) I hope this helps.
