Jedi Fallen Order Unreal Engine Crash 2D Textures on GTX 4070 Mobile
Good day!
I played Fallen Order for over 30 hours, and now suddently I can no longer play. The game is crashing at the same point every time, which is right before the screen where you can "Continue, Load Game, etc". The game crashes JUST PRIOR to that screen loading every time.
Here is the output from the unreal engine log:
LoginId:c4890cd103ab1408e96a1d35e6847eed
LowLevelFatalError [File:Unknown] [Line: 330] Direct3DDevice->CreateTexture2D(TextureDesc,SubResourceData,OutTexture2D) failed at C:/certp/r4/game/Engine/Source/Runtime/Windows/D3D11RHI/Private/D3D11Texture.cpp:485 with error E_INVALIDARG, Size=33424x828x1 Format=(0x0000002C), NumMips=1, Flags=D3D11_BIND_DEPTH_STENCIL D3D11_BIND_SHADER_RESOURCE , Usage:0x0, CPUFlags:0x0, MiscFlags:0x0, SampleCount:0x1, SampleQuality:0x0, SubresPtr:0x0000000000000000, SubresPitch:0, SubresSlicePitch:0 0x00007ff7220d650d starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff7220d5207 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff7220af414 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff7220cb754 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff7225bf588 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff7223452b7 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff72233ecb4 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff72233ee92 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff72233fd89 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff72233e503 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff7221a4fa0 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff7223cf9b4 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff7223c7039 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff721bc7b14 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff7225d3d32 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff7225d3db8 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff721cd0cab starwarsjedifallenorder.exe!UnknownFunction [] 0x00007ff721cc7f27 starwarsjedifallenorder.exe!UnknownFunction [] 0x00007fffe851e8d7 KERNEL32.DLL!UnknownFunction [] 0x00007fffe9e1c5dc ntdll.dll!UnknownFunction []
My setup is the following:
- ASUS Zephrus G16 Laptop
- GTX 4070 Mobile
- Intel Ultra 9 185H
- Purchased game through Steam and I use the Steam launcher
I have tried the following to resolve this issue:
- Updated NVIDIA drivers to latest
- Updated Windows to latest
- Disabled internal graphics device to ensure not conflicts between the 4070 and internal Intel Arc graphics device
- Shut down all 3rd party software
- Shut down all overlays
- Uninstalled, and then Reinstalled the game
- Uninstalled, and then Reinstalled Steam and EA App
- Tried running game by disabling nearly every service other than windows services, EA servcies, and Steam services
- Last step I took was the completely reset my laptop, I reformatted the entire laptop and reinstalled windows from scratch, updated NVIDIA drivers, updated Windows to latest, and then tried to run game, it still crashes
Pleaase assist with advice if able. I am at the end of Chapter 5 and really want to finish this game.
