Re: Jedi fallen order wont launch through steam.

Hi, @papahiroshima @JIRV09 When you have a moment can you try the following steps if you have not so far?

• Check for other applications that may be limiting EA App or Game performance
• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Run the System File Checker tool then Check for Windows and GPU updates  
• Install/Repair your VC++ files for Jedi: Fallen Order
• Put your device in a Clean Boot then launch Fallen Order

Cheers!

Nope tried all that and still doesn't launch.

Same here 

NFS games work fine, Fallen Order wont even show up on installed games 

yes It gave me the same error message

Hi @papahiroshima Would it be possible to get a DxDiag?

Here it is

Hi. i also bought it on steam. it doesnt start because steam and the ea app wont connect. its always an error.
and i found no other way to connect the accounts. is there any way to play without this connection?

well, I guess this topic is abandoned. Really nice spending money and literally not even getting a product. classic EA, if only they would be a normal company and not require a * launcher that no one will ever actually use.

I am having this same issue.  It only recently started because I have 25 hours of game time logged in Steam from when I played the game right after it came out.  Steam is no help because they say since it uses the EA launcher there is nothing they can do about it.

This is absolute garbage support from a dumpster fire of a company.  Get rid of your broken launcher and just stick to making games.

I've been at this for a couple days. I have done every troubleshooting step that I could find online. The only thing I can come up with is that the EA app is the failure point here. I have reinstalled the game, restarted the app, repaired the app, cleared the cache, reinstalled steam, relinked steam, checked registry keys, added exceptions to the firewall, disabled my firewall, disabled windows security, turned off my vpn...nothing I have found on any forum, here, reddit, steam...etc. has worked. This game ran flawlessly with Origin. The forced change to the EA app has crippled a game I paid full price for. I was considering pre-ordering Jedi Survivor, but if I can't get a game I already own to work, why would I buy more games that will likely not work? Fix your app.

UPDATE: Ok, this is really stupid that I have had to do this. The EA app natively tries to install to my C drive. My Steam library is on a different drive. I changed where Jedi Fallen Order installed to my C drive and now it shows up in the EA app and is playable. I don't know if anyone else runs their library from a different drive, but that might help you in this instance. EA, you really need to fix this if that is the bug that others are having like I had. Most people are running multiple drives in their gaming PCs.

ANOTHER UPDATE: After changing the install location of the EA app to the same drive as my steam library, then installing Jedi Fallen Order back to my games drive, it no longer sees that it's installed at all. After moving my installation of Jedi Fallen Order back to my boot drive, the EA app is able to see the game. The EA app must only be looking for games on your boot drive. This is a stupid failure by EA.

I too have had the same issues with Steam and the EA app. It just will not launch the game whatsoever. Like the rest of the people online, I have done every troubleshooting step imaginable and then some. They're going to lose customers for Jedi Survivor...a lot of us are wanting a refresh before playing the new game...

Trust me you arn't the only one having this problem with Steam, and its just through EA, all my other games work fine.

I wanted to play through Jedi Fallen Order on my PC before the new one came out. Didn't realize a new launcher replaced Origin. Sadly I tried to launch Star Wars Jedi Fallen Order through Steam like I usually do, to my surprise it didn't boot up after it installed EA App. In fact like most EA games in this silly launcher it does even have the play option next to it like some of the other games have. After waiting for it to launch it i get this message "An error on our end has cause your launch to fail, please try again later". Followed by the 2nd screenshot, now I have viewed about 3 hours worth of the forums and have tried every single thing and not one of these things have worked. I think it was a bad move to move to something completely new especially when Origin was handling everything fine (to some point). It also make ZERO sense to have to run 2 Launchers (Steam and EA App). I mean what is the point, your never going to be as popular as Steam.

Reinstalled Fallen Order to test to see if I had the issue as a friend of mine was, and YUP. No issues with BF2 or Sims which I have through Steam but Star Wars will not work. Launching from Steam it tries to load and doesnt work. After a minute i get "your game failed to launch" in the EA App. Fallen Order also does NOT show as installed on the left hand side of the app. I can locate it in my library in the app but of course it says to DL it through Steam. It seems that the app is just not picking up that the game has been installed. But no issues with other EA games... Account is linked and the game works without issue on Steam Deck for me and my friend.

I don't know if you have your steam library on a separate drive like I do. Try moving your game to the boot drive. As stupid as that seems, that is what worked for me. I have a separate drive specifically for my games, so that my boot drive isn't filled to the brim with these huge games. The EA app cannot see Jedi Fallen Order if it's on a different drive than C. Absolutely stupid bug.

A friend of mine apparently has zero issue launching the game from Steam. They also do not have it installed on the C drive. It just works perfectly for them, but for us it doesn't work for no reason I can find, and trust me, I have been TRYING to find the reason. Every avenue has been met with just the entire thing not making A LICK of sense as to why this isn't working. The EA App just tells me my Steam games aren't installed. Forcing the game to run from the local files is the only way to play the game for folks like us. This is not going to get fixed, EA is either incapable, doesn't care, or both. I can't even get Jedi Survivor now because I'm willing to bet this will happen with a new game as well.

EA can't help anyone. God can't even help now. Abandon all hope, ye Steam user who enters here.

Hi Guys

The game crashes when I get onto the ship and I'm travelling to Dathomir - I'm playing on Steam.

Regards

Henno Kruger

@Phox345dang man. I was hoping it would work for others. Only other thing I found was to add a rule to the environment variables of your PC. According to someone on Reddit, this worked.
https://www.reddit.com/r/FallenOrder/comments/q8sc0w/fallen_order_not_launching_working_2021_fix/

Hopefully EA will get their app fixed and we won't have to scour the depths of the internet for scraps of information to get our games working.

I already had my game install in C so I tried moving it to the folder that has my SWBF2 and Sims 4, unfortunately that did nothing.

EDIT: Tried what was in the Reddit post and it did not work. This is ridiculous considering I had it working before and I know others were playing it just before this started.

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@Phox345 wrote:
@norsewarrior87Ill give it a shot after work. Really surprised something like this isn't fixed. Makes me uneasy about getting Star Wars Jedi Survivor for Steam when it comes out.

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This is exactly what EA wants.  A terrible company like this knows that the only way it can compete with Steam is to break the games they publish on Steam and force users to buy new games from the EA app.  It's worse than Epic and their exclusive deals to keep games off Steam and force gamers onto the Epic Game Store.

EA will never fix this issue and the support are just going to ignore our requests for help from now on.

I mean i got home from work today and it just started randomly working. Just played throguh some of Zeffo, just a few moments ago. Dont think its syncing my saves though