Re: DX12 problem

Hi @williamtom838 

Can we give the following steps a try first and check if this continues?

1. Run the System File Checker tool, then Check for Windows and GPU updates
2.  Repair the game files in the EA app. Go to the Library and find your game. Click the Manage icon, then click Repair.
3. Default your PC to the dedicated Graphics card: Troubleshooting Graphics issues 
4. Check if any background applications are stopping the EA app or your game.
5. Perform a clean boot of your PC to disable background tasks that may be interfering with your game.

If this continues would it be possible to get a DxDiag file?