Re: unable to launch the game from the EA App

When i press "play" button EA app's window disappears and then appears again. I don't get any message or error notification.

I know a ton of people are saying the same thing but I can't get the game to open at all. I've updated my computer, run as administrator (app and game), updated the app (twice), the game, redownloaded it, installed it again and again, and repaired the game so many times I can't count. So when I try to start the game it says its loading then EA App disappears and then reappears right away. That's it, nothing else happens. I got nothing. Other than asking for a refund I have no idea what to do. 

So the Game wont open up /PC/ 

EA says that I already have 4 minutes playtime in game so I assume it launches the game for like a few secs but before 

the new window can be opened I get launched back to my destop with the EA app open like nothing happend.

I tried everything please help. 

thanks for yall time 

@DarthAzrael 

Try the following troubleshooting, thanks.

• Turn off the EA app overlay via the three bar menu at top left, Settings, Application, In-game overlay
• Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
• In the EA app, click on the game and then Manage, Repair
• Download and install all available Windows Updates
• Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
• Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
• Check your machine meets the minimum requirements below:

Windows minimum requirements

• OS: 64-bit Windows 10
• Processor (AMD):Ryzen 5 1400 or Equivalent
• Processor (Intel):Intel Core i7-7700 or Equivalent
• Memory: 8 GB
• Graphics card (AMD): Radeon RX 580 or Equivalent
• Graphics card (NVIDIA): GTX 1070 or Equivalent
• DirectX: 12 Compatible video card or equivalent
• Hard-drive space: 155 GB

Thanks.