Product: STAR WARS Jedi: SurvivorPlatform:Xbox Series XSummarize your bug Can't go past the part in the game where you learn the force confusion moves on two stormtroopers in a new game on curuscant mission. Game freezes when the directions show up.How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Stat a new game and proceed to the undercity meats section of the holomap on coruscant. Go where you learn force confusion for the first time.What happens when the bug occurs? When directions appear to show you how to use force confusion on controller it doesn't say Hold RB and press B and game gets stuck in that moment. Would send a picture or video of problem if I could but cant.What do you expect to see? Directions should say hold RB and press B and progress in the game. Not get stuck less than an hour in of playing. I've posted about this issue a couple of times now and have never heard from EA. There has to be a faster way. Is there and email address I can send them so they know what's going on. I'm extremely disappointed with their response time. [Hero edit: changed title to be more descriptive]

@BlueBanthaMilkCoMy workaround to get by this area has been to turn off Tutorials temporarily. The freeze only happens when Tutorials are ON

Game freezes when using force confusion

16 Replies

89nm3f073nbn
3 years ago
How do YOU get past the fitst meeting with the two stormtroopers.
YOU need to trick the stormtroopers in to fighting themselves.
witch setting velo’s YOU with this?
I het press unbound and unbound. En toen the game freezes up.
help
89nm3f073nbn
3 years ago
How do YOU get past the fitst meeting with the two stormtroopers.
YOU need to trick the stormtroopers in to fighting themselves.
witch setting helps with this?
I have to press unbound and unbound. but dont know what setting I have to select
And Then the game freezes up.
help me please
my boy with autism is loosing it all weekend because we can’t find the way to pass this.
greets
newbee
BlueBanthaMilkC
3 years ago
Playing on PS5 Patch 4, latest PS os software. Every time this platform raises and the tooltip comes in screen, the game freezes completely. The PlayStation OS remains responsive.
BlueBanthaMilkC
3 years ago
@BlueBanthaMilkCoMy workaround to get by this area has been to turn off Tutorials temporarily. The freeze only happens when Tutorials are ON
DarthFDG
Hero+
3 years ago
@Rescue4640 wrote:

I've posted about this issue a couple of times now and have never heard from EA. There has to be a faster way. Is there and email address I can send them so they know what's going on. I'm extremely disappointed with their response time.

This is a user forum, so you wouldn't necessarily hear from EA straight away.

this link describes how to contact EA support.

Another gamer, who is more familiar with XBOX than I, may see this post and respond. (I'm assuming you've already searched this forum for your issue and have not found any helpful posts.)
Rescue4640
3 years ago
@DarthFDG I looked and didn't find a solution. I've uninstalled the game and reinstalled it. Started multiple new games, reloaded the game nothing works. I'm not sure what to do.
Rescue4640
3 years ago
@BlueBanthaMilkCo How do you turn tutorials off. It's not in the settings.
Rescue4640
3 years ago
I still haven't been able to get passed this part nothing I've tried has worked. I've got the Xbox version so for that you have to hold RB and press B. The letter B doesn't appear in the directions for me so the game freezes on me. I've read the forum for any solutions and haven't seen any.
DaddyDarth2
3 years ago
@Rescue4640 I’ve done the same things you have to no success. Very frustrating. Even made sure all patches are downloaded.
levski37
3 years ago
thanks so much you’re a genius