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Anonymous's avatar
Anonymous
9 years ago

I was at level 82 and then everything was gone

Hi,

has anyone encountered this issue as well? I was at Level 82 and then I started the App on my iPad this weekend and everything was gone, set to Zero. All Progress was gone. I have been  playing for over year. What happened? What can I do?

3 Replies

  • EA_Andy's avatar
    EA_Andy
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hi @parakeet76

    I hit level 82 recently and everything still seems to be there.

    Were you logged in with Google Play (if on Android) or Facebook before the progress was lost?

    - Andy -

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi @EA_Andy,

    I figured out what went wrong. I went through an iOs update that logged me out of my game centre. Once I logged in again, everything went back to normal.

    Cheers and happy playing

  • EA_Andy's avatar
    EA_Andy
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    @parakeet76 - Perfect!

    I don't even want to think about losing that much progress. Good luck with getting to 83 🙂

    - Andy -

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