Ship tutorial stuck bug
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Phone OS Version Galaxy s22 Ally Code: (Find it here: http://bit.ly/AllyCode ) 418852357 What type of issue do you have? Gameplay How often does the bug occur? Every time (100%) Summarize your bug The tutorial is stuck on ship blueprints. Everytime I log onto the game it takes me though to the ships page and won't progress. It seems to have effected my ability to carry out journey guide battles as I have the reqs but won't launch the battle Steps: How can we find the bug ourselves? Not sure you can looking at previous posts Connection Type Wifi Please select your region North America Country England The tutorial is stuck on ship blueprints. Everytime I log onto the game it takes me though to the ships page and won't progress. It seems to have effected my ability to carry out journey guide battles as I have the reqs but won't launch the battleSolved2.8KViews2likes35CommentsStuck on ship tutorial on launch
Product: Star Wars: Galaxy of Heroes Platform:Android What type of device are you experiencing the issue with? Redmi note 13 OS Version 1.0.2.0.UBNHEUXM Ally Code: (Find it here: http://bit.ly/AllyCode ) What type of issue do you have? Gameplay How often does the bug occur? Every time (100%) Summarize your bug After getting the rewards that EA sent yesterday i had to activate a lot of new characters because i just started playing last week. Now everytime i open the app i get a tutorial about the ships and the character is asking me to activate a ship but i cant doesnt matter where i tap on the screen, i cant do any other actions and i am stuck on this tutorial screen and not being able to play. Its kind of like this issue: https://answers.ea.com/t5/Bug-Reports/Ship-tutorial-stuck-bug/m-p/12069006 Except for me i need to activate a ship. I cant check my ally code either because i cant press anywhere else on the screen. Steps: How can we find the bug ourselves? Connection Type Wifi Please select your region Europe, South America Country Germany After getting the rewards that EA sent yesterday i had to activate a lot of new characters because i just started playing last week. Now everytime i open the app i get a tutorial about the ships and the character is asking me to activate a ship but i cant doesnt matter where i tap on the screen, i cant do any other actions and i am stuck on this tutorial screen and not being able to play. Its kind of like this issue: https://answers.ea.com/t5/Bug-Reports/Ship-tutorial-stuck-bug/m-p/12069006 Except for me i need to activate a ship. I cant check my ally code either because i cant press anywhere else on the screen.365Views0likes4CommentsShip tutorial stuck in non stop loop
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? (multiple devices) OS Version Macos Ally Code: (Find it here: http://bit.ly/AllyCode ) 813623534 What type of issue do you have? Gameplay How often does the bug occur? Every time (100%) Summarize your bug Since I opened ships at lvl 60 the tutuorial would always come back "the helping hand". But recently it now is stuck in a loop. I can't level my ships or ship charactres. I'm stuck in a loop. If i click on a pilotless ship, there is no pilot to click on so I have to force crash the game also. Steps: How can we find the bug ourselves? https://www.youtube.com/watch?v=wXTmW1fsOXM visual and explenation of what's happening. Connection Type Wifi Please select your region North America Country United States Please helpSolved589Views0likes6CommentsGame freezing while discord streaming
Bluetooth Streaming Crash Noticed an issue that started roughly 2-3 months ago. If I am streaming in discord with a Bluetooth headset enabled, it will crash or freeze up the game in certain game modes. Noticed it in TB zones and GAC. I am able to replicate this 100% of the time. It seems to be very specific to Bluetooth enabled and specific game modes while streaming as it does not happen outside of screen sharing. Happening on both iPhone 14 Pro and iPad, iOS18.0.1 and using discord to share the screen. Attached a link to show what is happening. Ally code is 867367149. On a side note, some with Android are having problems streaming as it shuts off their mic, this started around the same time. Not the same issue but possibly related.1.3KViews0likes14CommentsPC crash against cere junda
Product: Star Wars: Galaxy of Heroes Platform:iOS What type of device are you experiencing the issue with? PC, i7 11700k RTX 3070Ti OS Version PC, i7 11700k RTX 3070Ti Ally Code: (Find it here: http://bit.ly/AllyCode ) What type of issue do you have? Gameplay How often does the bug occur? Every time (100%) Summarize your bug THIS IS ON PC. Game freezes on auto against cere junda, replicated in GAC and easily replicated in Conquest. Steps: How can we find the bug ourselves? Run a team like JMK into the Conquest cere junda team and it will freeze when she uses her second special. Connection Type Wifi Please select your region North America Country United States PC crash against cere junda283Views0likes4CommentsTime Zone Settings
Hello i contact with your EA team on phone they send me here to explain you want help i need. I was traveling a lot and i changed my in game time settings twice i cannot change it abymore but now i am back in home can you reset the time settings or set it on my account https://swgoh.gg/p/984433165/ this is my account ally code : 984433165 Nickname : DevelopMVPx I want to change my Daily activities reset from 14 PM to 01 AMSolved1.6KViews1like9CommentsAccount linking bug, 2 accounts same google email
Product: Star Wars: Galaxy of Heroes Platform:Android What type of device are you experiencing the issue with? mobile smartphone OS Version One UI 6.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 376-869-387 What type of issue do you have? Other How often does the bug occur? Every time (100%) Summarize your bug I have 2 accounts linked to the same Google play email address. I have an old account u used to play back in 2017, I decided I wanted to try and play the game again so when I installed and was asked to sign in I put in my google email, and logged in to my profile associated with that email address, name is qweqweqweqwe321. when I logged in it gave me the option of starting a new save and overwriting my old one, I said no, i wanted to continue my old save. after that it proceeded to start a fresh game for me and not load my older account. Steps: How can we find the bug ourselves? I'm not sure how you could replicate this, maybe because my older connect was created long before EA connect was a thing. I'm not sure, but all I want to be able to do is play my old game without deleting it. I've talked to so many different support staff and the basics of what they have told me is that my current fresh profile and my older profile are both linked to the same Google play email. Connection Type Wifi Please select your region North America Country United States both of these accounts are linked to the same Google play email, [edit: email address removed]. I don't know why when I chose to continue my game it didn't load my old game it just forced me to start a new profile.645Views0likes15CommentsButtons disappear with R2D2 vs SLKR
Rey vs SLKR. When Rey and SLKR are both in ult AND SLKR is sole survivor of enemy team, R2D2 disappears from battle when using special ability 2 to burn SLKR. There is another post about this from a week ago with Leia and R2D2 titled "buttons disappear along with R2D2". I suspect this can be replicated with SLKR alone and R2D2 on any team, but for additional context I am using Holdo Cron with no deaths until everyone below 100% and 25% offense increase per light side death.Team consisted of Rey, Holdo, RH Finn, RH Poe, and R2D2. Enemy datacron was doubt cron. Team consisted of SLKR, Kylo Unmasked, FO Stormtrooper, FO Officer, and Hux. I was able to replicate this twice while both Kylo and Rey were in ult and R2D2 used special 2 burn against solo SLKR.Solved258Views1like3Comments