Stuck on ship tutorial on launch
Product: Star Wars: Galaxy of Heroes Platform:Android What type of device are you experiencing the issue with? Redmi note 13 OS Version 1.0.2.0.UBNHEUXM Ally Code: (Find it here: http://bit.ly/AllyCode ) What type of issue do you have? Gameplay How often does the bug occur? Every time (100%) Summarize your bug After getting the rewards that EA sent yesterday i had to activate a lot of new characters because i just started playing last week. Now everytime i open the app i get a tutorial about the ships and the character is asking me to activate a ship but i cant doesnt matter where i tap on the screen, i cant do any other actions and i am stuck on this tutorial screen and not being able to play. Its kind of like this issue: https://answers.ea.com/t5/Bug-Reports/Ship-tutorial-stuck-bug/m-p/12069006 Except for me i need to activate a ship. I cant check my ally code either because i cant press anywhere else on the screen. Steps: How can we find the bug ourselves? Connection Type Wifi Please select your region Europe, South America Country Germany After getting the rewards that EA sent yesterday i had to activate a lot of new characters because i just started playing last week. Now everytime i open the app i get a tutorial about the ships and the character is asking me to activate a ship but i cant doesnt matter where i tap on the screen, i cant do any other actions and i am stuck on this tutorial screen and not being able to play. Its kind of like this issue: https://answers.ea.com/t5/Bug-Reports/Ship-tutorial-stuck-bug/m-p/12069006 Except for me i need to activate a ship. I cant check my ally code either because i cant press anywhere else on the screen.
Game freezing while discord streaming
Bluetooth Streaming Crash Noticed an issue that started roughly 2-3 months ago. If I am streaming in discord with a Bluetooth headset enabled, it will crash or freeze up the game in certain game modes. Noticed it in TB zones and GAC. I am able to replicate this 100% of the time. It seems to be very specific to Bluetooth enabled and specific game modes while streaming as it does not happen outside of screen sharing. Happening on both iPhone 14 Pro and iPad, iOS18.0.1 and using discord to share the screen. Attached a link to show what is happening. Ally code is 867367149. On a side note, some with Android are having problems streaming as it shuts off their mic, this started around the same time. Not the same issue but possibly related.PC crash against cere junda
Product: Star Wars: Galaxy of Heroes Platform:iOS What type of device are you experiencing the issue with? PC, i7 11700k RTX 3070Ti OS Version PC, i7 11700k RTX 3070Ti Ally Code: (Find it here: http://bit.ly/AllyCode ) What type of issue do you have? Gameplay How often does the bug occur? Every time (100%) Summarize your bug THIS IS ON PC. Game freezes on auto against cere junda, replicated in GAC and easily replicated in Conquest. Steps: How can we find the bug ourselves? Run a team like JMK into the Conquest cere junda team and it will freeze when she uses her second special. Connection Type Wifi Please select your region North America Country United States PC crash against cere junda
Account linking bug, 2 accounts same google email
Product: Star Wars: Galaxy of Heroes Platform:Android What type of device are you experiencing the issue with? mobile smartphone OS Version One UI 6.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 376-869-387 What type of issue do you have? Other How often does the bug occur? Every time (100%) Summarize your bug I have 2 accounts linked to the same Google play email address. I have an old account u used to play back in 2017, I decided I wanted to try and play the game again so when I installed and was asked to sign in I put in my google email, and logged in to my profile associated with that email address, name is qweqweqweqwe321. when I logged in it gave me the option of starting a new save and overwriting my old one, I said no, i wanted to continue my old save. after that it proceeded to start a fresh game for me and not load my older account. Steps: How can we find the bug ourselves? I'm not sure how you could replicate this, maybe because my older connect was created long before EA connect was a thing. I'm not sure, but all I want to be able to do is play my old game without deleting it. I've talked to so many different support staff and the basics of what they have told me is that my current fresh profile and my older profile are both linked to the same Google play email. Connection Type Wifi Please select your region North America Country United States both of these accounts are linked to the same Google play email, [edit: email address removed]. I don't know why when I chose to continue my game it didn't load my old game it just forced me to start a new profile.