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Re: Hey EA why is Jedi Survivor still unplayable. You buffoons. You scoundrels.

Nice opening paragraph.

Attach a DXDIAG report, so we can see what we're working with. The crashes you describe sound odd, assuming you have ray tracing turned off and your memory in BIOS is set to the appropriate speed your CPU supports.

9 Replies

  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    Did you confirm your memory is configured as I suggested? Your DXDIAG shows memory issues in the Diagnostics section. It also shows multiple issues with Baldur's Gate. I suggest you address those issues.

  • oh damn, never knew that could be an issue, how would I check to see if my memory is configured to the correct speed? I thought I had fixed my memory problems a long time ago but I guess I just got it to where the blue screens stopped, I figured it must've been different issues because I wasn't getting the same indicators as I had been before. 

  • Running windows memory diagnostic, then I’m gonna google around ways to check that my memory speed is set to something my cpu can handle

  • So According to my BIOS my CPU frequency is 3216.19 MHz and my memory frequency is 2144.12 MHz which I’m taking to mean my memory speed is not exceeding what my CPU can handle, unless I’m looking at the wrong thing

  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    You need to set your memory speed in BIOS no higher than the memory speed (not clock speed) supported by your CPU. You'll need to look at the specs for your CPU to determine the maximum memory speed it supports.

    Sounds like you also want to make sure your DIMMS are matching and in the slots recommended by your motherboard manufacturer. Many laptops/desktops have a hardware diagnostics utility that can help you determine if something is off.

  • I ran the diagnostic thing on my system monitor and it told me my disk queue length was too high, so I looked up what to do and it told me to defrag the disk, so I looked up how to do that, did it, and also cleared my cache, and for a little bit the game started working. so, in order to test it, I exited the game and tried to boot it again, and it just crashes on startup again right before it gets to the start menu. I ran the system diagnostic again and it said that there wasn't a problem. And again, as far as I can tell my memory speed is not exceeding the specs of my CPU from everything I've been able to research. I really don't know what could be causing this.

  • DarthFDG's avatar
    DarthFDG
    Hero+
    2 years ago

    @kapodac4 wrote:

    I ran the diagnostic thing on my system monitor and it told me my disk queue length was too high, so I looked up what to do and it told me to defrag the disk, so I looked up how to do that, did it, and also cleared my cache


    How much free space do you have on your C: drive now? You were at < 5% before, which is generally problematic; it should be colored red (i.e. needs attention) in Windows Explorer.

    While I am not convinced this is causing your issue, you should ensure your free space is at least 10%.

    Have you tried running any performance tests - e.g. PassMark?

  • huh, I was unaware that storage usage could cause problems. I assumed if it says "this is the amount of storage that can be used" with hardware that that is in fact the amount of storage that I would be able to use. egg on my face. thank you for the tip. I also have not specifically used passmark but I will check that out now. I'm not sure if any of the diagnostic software and tools that were already on my system that I've used would count as performance tests, but at this point I would not be surprised because while I have played PC games essentially my whole life, technical problems baffle and perplex me because it never ever ever seems to be a straightforward answer. You're a real trooper in the face of my complete lack of comprehension of all this and I appreciate you helping me out.

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