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I think it is important to mention that when i play in a party i can hear them talk...

25 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago
    Have you tried to reinstall drivers for your audio system? @AnDutchGuy 
     
    In windows is the correct audio output markers as default device. 

    I'm assuming in game party you are talking about? 

    /Atic 

  • Again, i can hear everything, even people talking through Origin.


    The only thing i cannot hear is the ingame sounds...

    Thx for your answer though.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Try moving the SWBF2 document folder to the desktop and then tart the game up to see if there any corrupted files in there. @AnDutchGuy 

    What head set are you using? 

    /Atic 

  • How would i be able to see if a file is corrupted?

    and i am using a Trust headset, idk how that info helps though...

  • Major-Band1t's avatar
    Major-Band1t
    Hero
    7 years ago

    By moving the file out of the documents folder, you will have a back up copy.  You need to move the folder so it is no longer in the documents directory.

    Reboot,  then launch the game.  A new folder will be created in the Document folder.  If the sound works, you had a problem or corrupted file.  If nothing changes, then it was not those files. 

    Then we can try other options..

    GLHF

  • AnDutchGuy's avatar
    AnDutchGuy
    7 years ago

    Does it specificly need to be the desktop? or can i move it to any other map that it isn't already in?

  • AnDutchGuy's avatar
    AnDutchGuy
    7 years ago

    @Major-Band1t 

    I moved the folder that was in the documents folder to the downloads folder.

    I still don't have sound...

    sould i move the folder i found elsewhere on my laptop too?

  • Major-Band1t's avatar
    Major-Band1t
    Hero
    7 years ago

    @AnDutchGuy 

    Just to confirm.  You are playing on 2 computers?  I do it also, when I travel. 

    Is there a difference on either computer or does the No game sound occur only on 1 computer?

    To answer your question, you should find now that the game recreated your folder.  If everything is good for you, ( credits, unlocked items, etc)  you can just delete the one you moved as it is not necessary.  If something was amiss, then it would have shown up upon restart.

  • Major-Band1t's avatar
    Major-Band1t
    Hero
    7 years ago

    @AnDutchGuy 

    OK lets take a step back to confirm.   🤔

    1. In your documents folder there should be a folder called STAR WARS Battlefront II.  This folder has your settings for the game. Exit the game and any other programs.  Open the Documents folder.

    You should move this folder "STAR WARS Battlefront II" to your desktop, using the [shift key] to Move it..  Close and Reopen the document folder and see if the folder is there or not. If it's still there, then you copied it. We are trying to move it out of that folder. Then Reboot the computer. 

    2. Upon start up, check your documents folder that it is not there.   Launch the game.  Let it boot to the main menu.  Check the folder to see if a new one was created. There should be a new  folder called STAR WARS Battlefront II with setting from the server.

    3. If all is well, for credits, unlocks etc, then you can delete the folder you moved to the desktop.  Now try the game sounds in any mode you like. 

    4. If you have sound, good to go.  If not I will have a couple ideas for you to try next. 😉

  • Major-Band1t's avatar
    Major-Band1t
    Hero
    7 years ago

    @AnDutchGuy @EA_Atic 

    OK, so games play normal other than this game, correct? 

    You can hear people but not game sounds, like the music, or chatter form the games AI with directions of targets?

    1st Launch the game.  Go to Options, bottom center should be Audio settings. Make sure Music is on.  Try adjusting the volume levels. ( make a dramatic change to see if you get the sound). ) or better yet, hit reset to default.. Close the game and reboot.

    If that doesn't work, try removing your sound card drivers, then reboot. Windows should find drivers upon restart.

    If that doesn't work, find and reinstall your current sound driver from your manufacturers website. They may have a newer driver that will update your settings. 

    I will say that occasionally I will get a video or sound hiccup that 99% of the time is fixed with a full shut down,- Cold Hard Boot. Shut down. Unplug the computer, (remove battery), hit the power button while it is off to release any remaining Bios energy, then give it a minute.  Reinstall battery and plug in power. Then startup .

    If other games play as expected, you may need to uninstall, reboot, reinstall, reboot and then re-launch.  Make sure to reboot after install and before you launch. 

    Hope this helps.

  • Major-Band1t's avatar
    Major-Band1t
    Hero
    7 years ago
    Also I tried a new set of headphones and the drivers for it, worked like a charm.. GL
  • AnDutchGuy's avatar
    AnDutchGuy
    7 years ago

    I searched for any updates for the sound driver and couldn't find any.

    So i am now deleting SWBF2 and reïnstalling it with rebooting my laptop in between..

    I hope it works, if it does you will hear from me. And otherwise you still will probably :P

    Thx for all the help @Major-Band1t , even if it turns out not to work...

  • AnDutchGuy's avatar
    AnDutchGuy
    7 years ago

    Hey @Major-Band1t,

    I just finished reïnstalling SWBF2.

    I still seem to have no sound...

    I also let my sound drivers search for updates but it said it was the latest version.

  • What would be the difference between a clean boot and just restarting the computer?

    and how will i need to do that?

    @EA_Atic 

  • I think you might have send the wrong link...

    when i open it i get error codes..

    EDIT: nvm, my pc did something weird with opening it...

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago
    Awesome! @AnDutchGuy  :D
     
    I replaced the links, not sure why it went to error. 
     
    So that means that you have a program that doesn't like SWBF2. 
     
    /Atic 
  • It probably didn't have anything to do with the link.

    at the end of the URL that went into the searchbar there was another slash.

    when i removed it the link worked.

    i also went back to System config and selected all the things again except for the programs i don't use anymore and it still works.

  • Major-Band1t's avatar
    Major-Band1t
    Hero
    7 years ago

    @AnDutchGuy 

    Congrats. 😎 I learn something with each time I do this.  You are now likely the new sound guy tech. :eahigh_file: Pass on what you have learned !!.

    Good Job!!

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