Forum Discussion

Re: accidentally deleted a character

@proxos666 I am a subscriber and I've been fighting this for a few days, I've already tried making tickets online and through the phone, the closest I've gotten to is contacting the phone-in (which was not a actual help to subscribers in-game issues) and also any of the sort. I'm just throwing lines to get a fish here

3 Replies

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @killermind_87qk 

    email from the email on the swtor account to support@swtor.com this is another way to make a ticket 

    but if you have a ticket in already, i would expect a response around 72 hrs

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @killermind_87qk 

    Seems you submitted a bug report they go directly to QA and they do not restore characters

    if you are looking for a character restoration create another ticket not as a bug report, any other category is fine

  • @proxos666 The bug report is to try and get someone to actually loom into the case. I cannot create any more tickets because of a toxic person in grou, and I won't lie I was a little upset at how I was being treated by this person. So I spammed reported him (I've came from WoW and we used to do a similar thing, toxic I know) but afterwards couldn't create a ticket. I'm tried calling the phone number and they have said that they couldn't do anything because 1, the tickets aren't on their side to fix because they can't do anything really. I've asked them to close the tickets at least. I've been told that I couldn't have that happen. Even as a subscriber, I can't have my tickets deleted via phone. When I emailed the customer support on Friday, and got a response yesterday.

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