Forum Discussion

Webpirat's avatar
5 years ago

Suscribe problem

Hi. I've been trying to suscribe for 3 days and: "SWTOR.com is temporarily unavailable as we are experiencing extremely high traffic. Please check back again soon, or visit our Twitter account for details!" 

My nick: Webpirat

9 Replies

  • @Webpirat 

    You need to reset the password on the linked EA account that account has the persona webpiratsix (not Webpirat) that EA account uses the same email that is on your swtor account

    use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  (put the swtor email in the link) then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @antilef42 

    Support said your account is fine, they recommended having a chat with your bank seems the payment method is being stopped from that side.

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @Kriminalisimus69 

    You need to reset the password on the linked EA account that account has the persona kriminalisimus (not kriminalisimus69) that EA account uses a mail.ru email

    use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

    for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

  • proxos666's avatar
    proxos666
    Hero+
    5 years ago

    @antilef42 

    If you need to know more you will need to call swtor support, done as much as possible on an open public forum

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