App crash
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad Pro 9.7
OS Version 14.6
Ally Code: (Find it here: http://bit.ly/AllyCode ) 322954213
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug The application crashes everytime after continuous play (10-15 mins). To avoid this issue I need to restart the application every 10 minutes. Unfortunately this do not prevent the app to crash at unpredictable moment. I noted this behavior in the last month or so. Now It is making the game experience very frustrating as it costing me loss in arena, grand arena, territory wars and territory battles. This is no longer tolerable and need to be fixed and I need compensation too.
Steps: How can we find the bug ourselves? Test the game stability with the same device I specified.
Connection Type Wifi
Please select your region Australia
Country Australia
No screenshot can be displayed as the the problem is app crash.
Hi @Ginomagia1
Sorry to hear that. The team are aware of increased rate of crashing. They are working to reduce these over the next several title updates. More information can be seen in the below link:
