Re: Missing Mod

Hello, I had this issue occur again today 1-23-2024 between 1:30 PM Eastern Time and 2:15 PM Eastern Time. This time it was with a tenacity primary cross from a health set which was assigned to Sun Fac. When I was re-modding in-game today I noticed Sun Fac was missing a mod so I went to assign one. When I did so I saw the mod that was previously assigned to them was unassigned in my mod inventory. I assigned it back, pressed confirm, and after I did so he was still missing the mod, but now it's no longer assigned to him or in my inventory. It was not sold. I have a screenshot of the mod which I took from a loadout that I did not refresh after. The 2nd screenshot is just to show my current mod inventory and the lowest speed mod of that type I have. The one that was assigned to Sun Fac should be there in the last spot. 

I do want to add there was a game update and client restart just a bit ago, but this issue occurred after and I was not assigning the mod when I lost connection for the client restart.

Also, is there any update on the other issue?

I did reach out to EA Help regarding this latest issue as well but they ignored the real issue and said that I used a 1x mod restore already. The issue is that the mod is somehow no longer available in my inventory either assigned or unassigned.