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Tiffany562411's avatar
Tiffany562411
8 years ago

Re: Achievements Google Play

EA_Mai

Yes I was connected to google play game the whole time & thought had those achievements long ago until I just realized I didn't when browsed my achievements in google play games

I think I know what went wrong.

Do u remember the time I lost my whole game & EA helped me get it back.
Well my level 40 game that I lost was so corrupted that in order for EA to give me my level 40 game back they had to (change my player I'd number)
I believe that's what might have screwed my achievements up

2 Replies

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago
    Thanks for the details, @Tiffany562411!

    Not sure what the team did there, so I guess it's a possibility. It would be interesting to know if anyone else is experiencing this.

    If you haven't already, you could try clearing the cache of Google Play Games. To do so: open your device's Settings > Apps or Application manager > Locate and tap on Google Play Games > Tap Clear cache.

    Hope that helps 🙂
    -Mai
  • Tiffany562411's avatar
    Tiffany562411
    8 years ago
    EA_Mai

    I've done all of that with google play games & it didn't work. So then I cleared cache & data again out of play games & then I uninstalled it & powered off my phone & rebooted it & then I re-installed play games & that didn't work either. I'm fustraited

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