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Re: [Open] Ads not playing and giving rewards

I had this problem for a while, but I've fixed it. I'm on android and I went to phone settings>google>ads>reset advertising ID

My ads now work. There shouldn't be any negative effects. I think this would also work for iPhone users, although the steps to reset the advertising ID would be a bit different. 

5 Replies

  • kg122cin3h6t's avatar
    kg122cin3h6t
    6 years ago

    Same problem since yesterday. Both the normal ones and the ones that you can press during the bake-offs.

    The ad icons actually pop up, but when I click them to see one, no ad is shown and the ad icon pops up again after a couple of seconds

    This has been an ongoing issue since a few weeks. But normally after closing and opening the game a few times, it would go away.

    This time no. I tried everything: wifi, no wifi, reload the game, re-start the phone, reinstall the app.

  • TickleYu's avatar
    TickleYu
    6 years ago

    @SelenaSimsMobile wrote:

    I had this problem for a while, but I've fixed it. I'm on android and I went to phone settings>google>ads>reset advertising ID

    My ads now work. There shouldn't be any negative effects. I think this would also work for iPhone users, although the steps to reset the advertising ID would be a bit different. 


    You are really good @SelenaSimsMobile

      Thank You.  I have tried what you said 3 times now and each time it has gotten the ads working again.  EA needs to hire you !!!

  • Jentinke's avatar
    Jentinke
    6 years ago

    I could not find this setting....I have an Android Nokia 6, i could clear cache, history and stuff but not ad data...I tried settings>apps>Google and also Google>settings even looked in advanced. Nothing. I wonder if it was because I had some ads blocked?

  • That solution did not work for me, now it's anither week since i posted and still no help...

  • misteraegard's avatar
    misteraegard
    3 years ago

    Hi there...this has happened to me.  I tried resetting my advertising ID like you did but it still happens.  I get no ads for rewards in any of my games.

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