EA_Solaire
Community Manager
Community ManagerRe: Unable to buy a new plot of land
Hey there @Player_8jfp0pah,
Could you give all the steps listed out here a try please and let me know if that clears this up for you?
Forum Discussion
6 Replies
Hello @EA_Solaire Thank you for the advice. I was finally able to go through all the troubleshooting steps mentioned in the link, and none of them worked to fix my inability to purchase another plot of land in the neighborhood.
- EA_Solaire
Can you test your account on another device please and let me know if you still see this error?
- @EA_Solaire I also accessed the game on my iPad using my apple ID. My iPad software is updated and the device itself is a new model. I still had this issue of being unable to purchase a new plot of land.
- EA_Solaire
Have you checked if you're being prompted to run through the tutorial for the current Sims Festival? You may need to complete that in order for this error to go away.
- @EA_Solaire I don't see any tutorial I need to complete. This is the third Sims Festival I've had that I still can't purchase land through. What tutorial do you mean?
EA_SanahEA Staff (Retired)
Please share your Player ID with me in a Direct Message.
Subject Link: Unable to buy new plot of land
