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Player_8jfp0pah's avatar
Player_8jfp0pah
3 years ago

Unable to buy a new plot of land

Product: The Sims Mobile Platform:Apple iPhone List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone XR OS Version XR How often does the bug occur? Every time (1...
bug
Player_8jfp0pah's avatar
Player_8jfp0pah
3 years ago
@EA_Solaire I also accessed the game on my iPad using my apple ID. My iPad software is updated and the device itself is a new model. I still had this issue of being unable to purchase a new plot of land.
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

@Player_8jfp0pah 

Have you checked if you're being prompted to run through the tutorial for the current Sims Festival? You may need to complete that in order for this error to go away.

  • Player_8jfp0pah's avatar
    Player_8jfp0pah
    3 years ago
    @EA_Solaire I don't see any tutorial I need to complete. This is the third Sims Festival I've had that I still can't purchase land through. What tutorial do you mean?
    • EA_Sanah's avatar
      EA_Sanah
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      3 years ago

      Please share your Player ID with me in a Direct Message. 

      Subject Link: Unable to buy new plot of land

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