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Re: Titan Fall 2 "data center: searching" message

As the title says, I am attempting to play Titanfall 2, but I cannot connect to the servers. When attempting to join multiplayer, I am met with the screen shown in the screenshot attached to this post. No matter how long I wait, the servers do not connect.

As discussed in the now closed post here: Solved: Infinite data center searching titanfall 2 - Answer HQ, the problem seems to lie with newer Intel processors. I won't go into the technical details as to why this occurs here, but since the link in the proposed solution is now invalid, I will summarize the standard fix below:


Windows/Non-Steam Fix:

Open “File Explorer” (Win+E), right-click on “This PC”, and select “Properties”
Select “Advanced System Settings”
Select “Environment Variables” in the “Advanced” tab
Select “New…” under “System variables”
Input the text below and select “OK”

Variable name: OPENSSL_ia32cap
Variable value: ~0x200000200000000


Steam Fix:
Right click in Steam, click Properties, and paste the following into Launch Options:

cmd /c "set OPENSSL_ia32cap=:~0x20000000 && %command%"


The proposed solutions do not solve the problem for myself, and I'm sure many others, and here is why:

Computer-Wide/Non-Steam Fix:

  • Caps speed for other online applications that would normally take advantage of the better processors
  • Can cause some applications to crash

Due to these two problems, someone like me would have to change the environment variable, restart the computer, then change the environment variable back, and restart the computer again if I wished to play Titanfall 2 and then switch to another application. I have also heard some talk of this not working for some people, but I am unable to confirm the validity of their claims.

Steam Fix:

  • Does not work for some people
    • As of posting this, the reason this doesn't work for some people is unknown
  • Can leave a lingering command prompt in the background

If the Steam fixed worked for all people, I wouldn't have a complaint, but it doesn't work. The Steam fix would change the environment variable for just the process the game is running on, leaving the rest of the computer to run as usual, solving the problems of the Non-Steam Fix, but if I perform the fix, the game no longer opens. No error code appears to say why the game failed to open; it just simply never opens. To people who are able to find success with the Steam fix, the lingering command prompt window can make some people uncomfortable.


This is not a new problem, as seen in forums going back several years discussing this issue. I will continue to troubleshoot what I can, but I have found no viable solutions so far. While I understand there is more to this problem than "Just fix the servers," I still have to raise the question: What can EA and Respawn do on their end to fix this widespread problem?

For those willing to try and find a viable solution, I have included a DxDiag text file in hopes it will help in the search.

4 Replies

  • Hi,

    Thanks for taking the time to respond. I would like an official recommendation from EA on how to resolve this or for them to patch it. 

    I recently bought the multiplayer version on steam and there was no mention of this issue.

    Edit 

    Just had this conversation. 

    • By continuing, you consent to the monitoring and storing of this conversation, including with an EA vendor, subject to the terms of EA’s User Agreement [https://www.ea.com/legal/user-agreement ] and Privacy and Cookie Policy [https://www.ea.com/legal/privacy-and-cookie-policy ]. Thank you for contacting EA HELP, my name is Gauri, may I start with your first name please?
      Gauri
       
      1:53 PM
    • Hi, Nghia
      1:55 PM
    • I have the history in this post.
       
    •  
       
    •  
      Hi Nghia, Thank you for confirming your name. Nice to meet you. I hope you are doing well.
      Gauri
       
      1:56 PM
    • If you read the post it will bring you up to now with the issue.
      1:56 PM
    •  
      Hi hope things are good for you too
      1:57 PM
    • Thank you for sharing.
       
    •  
      No worries! I am here to help you. I will try my best to fix this issue for you. In order to assist you further, may I know your EA account email address?
      Gauri
       
    •  
       
    •  
      Thank you for sharing. May I please know on which platform you are playing games?
      Gauri
       
      1:59 PM
    • pc
       
    •  
      i bought the game on steam
       
    •  
      Thank you for sharing information.
      Gauri
       
    • multiplayer version of titanfall 2
       
    •  
      The post has everything in it
      2:00 PM
    •  
      I really appreciate your efforts. Would you mind holding on for 2 to 4 minutes while I am checking this for you?
      Gauri
       
      2:03 PM
    • yes thanks
       
    •  
      are you reading the post?
      2:03 PM
    •  
      Thank you for waiting. I really appreciate your time and patience. In this case for you I am doing one best thing mate that is I am considering your issue here hence, I am going to mention the details in notes then I will definitely share your concern with our team for a review.
      Gauri
       
      2:13 PM
    • Ok I would like the post to be included in the nots for your team. Outlines everything.
      2:14 PM
    •  
    • thanks for the help
       
    •  
      Will the team contact me?
      2:15 PM
    •  
      Please do not worries, as I have already mentioned the details on case note I would request you please allow sometime to our team to resolve the issue.
      Gauri
       
      2:17 PM
    • OK thanks for your help. I will be posting this conversation, I hope you have a good day.
  • HOAGIE7735's avatar
    HOAGIE7735
    10 months ago

    I purchased and downloaded Titanfall 2 on Steam recently. I'm running an 11th Gen intel i5 on Windows 11 Pro. 

    My internet connection is wired. When I run TItanfall 2, either through the Steam menu or desktop shortcut, it opens EA in the background and proceeds to launch. 
    My issue is that when the game loads, campaign mode works fine, but I cannot play multiplayer. The "Launch Multiplayer" button is locked, the text menu under settings says "Contacting Respawn Servers..." and in the lower left corner I see "Data Center: Searching..." This is happening seeming infinitely.

    I have a friend with a similar PC build whom I gifted the game through Steam. He is also wired into the same router as I am, on a similar PC, and launching the game from Steam or his desktop icon. The first time he loaded into the game, he was able to play without issue. 

    I am unsure what I must do to fix this, and if anyone can assist it would be greatly appreciated. 

  • Hi, looks like this issue has been going on for years. The Electronic Arts representative said the team is going to be looking at it. The representatives don't seem to be aware of the issue but after looking online and hearing the responses here this issue seems to be a known issue. It would be nice if Electronic Arts can fix this issue. It's not ok that you can buy the multiplayer version on steam and are met with this issue without any mention during the sale. Then Initial EA reps are unaware and do random troubleshooting that does nothing.

  • HOAGIE7735's avatar
    HOAGIE7735
    9 months ago

    I appreciate the reply and your sentiment.

    I've seen much of the same online. Most fixes don't seem to go anywhere, and all the troubleshooting I've seen EA recommend is poor at best. 
    Extremely unfortunate, I even gifted the game through Steam to multiple friends, extremely excited to squad up in multiplayer on one of my favorite games from my Xbox days. 

    Is there anything out there on other methods of installing the game that don't run into this issue? 

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