Re: Titanfall 2 multiplayer locked

@Hydrofreeze98 

I appreciate the info. I'll pass this along as well!

/Kent

@Hydrofreeze98 

When you have a chance would you mind sharing your DxDiag here as well? That way I can also forward that along to the team. 

For more info on how to pull it up check out the EA Help site. You can attach the text file to this thread once you have it. Thanks!

/Kent

Throwing my hat in the ring on this, had the game almost since launch, all of a sudden I'm getting the data center error and a constant "retrieving matchmaking list" error when trying to join either multiplayer mode. New system built in March but reusing my old SSDs, but I'm almost positive I played TF2 on this system right after I built it. DxDiag is attached, really hoping for a resolution soon!

Including three files here because I tested on three computers. Two with 10th gen processors and one with a 7th gen processor. The older one being able to access the game still while the others aren't.

@Hydrofreeze98, @fireinthesky7 

I appreciate it! I'll pass these along to the team. 

/Kent

Hi again @Hydrofreeze98 and @fireinthesky7 

I do need to confirm one more thing for the team. Are your PCs connected to the internet via wifi, or are they using a network cable? 

/Kent

Ethernet usually; my PC doesn't have a WiFi card, but I tried connecting to my home WiFi using a USB adapter and it made no difference. 

@Hydrofreeze98 

Thanks for the info. 

Can you test something else for me? What happens if you disable the other network adapters in Windows aside from your active connection? Do you still run into the same error? 

/Kent

Unless I connect the USB Wifi adapter, I don't have anything besides the ethernet adapter showing in my network options. Driver is up to date, I tried disabling and re-enabling it just to see if that worked. No dice.

Got it, thanks again everyone!

/Kent

I just found out that most of the titanfall devs left respawn after discontinuing updates for titanfall 2. Are there still people who can fix things like this working there?

@themastersword08 

The issue is still under investigation. There are folks looking into it. I'm sorry I don't have any updates to share at the moment, but I'll be sure to follow up here if I have more info. 

/Kent

I still think it's based on the hardware. If you don't mind me asking, what are you trying to play from again? PC? Laptop? 

Also I was wondering where this thread was. I really hope this gets fixed. I wanna get back into the field on my new PC...

I guess the question would be what generation of processor does it have. 

If you're running it just off of the surface does that mean it's running off of intel graphics or are you using something like the surface book or whatnot?

I've been having this issue as well since I bought the game in april or may. My laptop is a Razer Blade Stealth with GPU GTX1650 Ti and Intel i7 processer. I don't really know much about computers but I've tried almost every fix suggested in other forums and advice given from EA help. I start the game and the multiplayer option is locked as the game cannot locate any servers. I've tried reinstalling both the game and origin, clearing my laptop's DNS, connecting to ethernet instead of wifi and turning off all other network adapters, fixing the game through origin, contacted my internet service provider to ensure that the correct ports were open, and I even reinstalled windows to make sure that the problem wasn't due to my laptop. I honestly don't know what else to do. ):

I tried contacting EA support three times but no one could help me! D:

I even bought the game twice! Once through steam and once through origin itself as I really love Titanfall 2 and used to play it on the Xbox before I switched to PC. I really want my game to work and I hope there's a fix for this issue. ):