Forum Discussion

Re: Won't let me redeem codes on Sims 4

Did you get any response on how to fix it as I am having the same problem.

2 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Did anyone find out how to solve this problem?? I can't believe no one even cares in so confused why would they (EA) team up with a company(ORIGIN)if they don't even want to take responsibility when something I sent right??I hate to rant but this is UNBELIEVABLE!! I literally cannot play my sims4 game! And I hope they don't think I'm going to buy it from them!
  • Anonymous's avatar
    Anonymous
    10 years ago



    Product codes can only be redeemed once. This means you need to access the Origin account on which the game was redeemed against.

    If you no longer remember the details then you can speak with a Game Advisor whom should be able to assist, use this custom link.

    @The4storey @ilovebeingscene @Leeann86