Re: Play button is grayed out?

This fix worked for me, Thank you

Thanks. This worked for me as well!

How do you delete the folders?

you have to close origin first before you delete them.

i did that, but i don't know how to get to the folders.

I can't find these folders anywhere

Hi

I have deleted the origin folders in local and Roaming, but the play button is still greyed out, and then the files are back there again as if I hadn't deleted them.  I've re installed origins ran updates but nothing seems to work, any ideas ?

many thanks

Try this @bubblegumpink99:

The Play button in Origin is gray

Make sure your game is updated to the newest version (see above). If that is the case and the play button is still gray, try the following things

• Restart Origin
• Right click on the Game in Origin and hit Repair Game
• Log out and back in
• Delete Origin cache files

Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Installation-Updating-and-Startup-Issues/td-p/4276949

For @rawritstaylor, @bryce_yoder_swag & @McSwaggins98
http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/
Please notice "These folders are hidden by default. Please refer to this article to unhide them." 

hi, thanks for answering, but 'repair game' option isn't coming up, if I click check for updates nothing happens either, any other ideas ?

Hi I played around with deleting files so the repair game would come up, and it did, and now working so thank you

Happy something worked for you!

Unfortunately this only worked for a short time before having to clear it again.  By a short time I mean it could be somewhere from a couple of weeks to maybe a month at most.

this did not work for me. i still cannot download origin. grrr. this is frustrating

Download Origin ? What happens if you try ? 

Just a note here: If your Sims 4 tile in Origin 10 looks like the picture below, it's fine. Mine is faded too but, all options and the game work. It doesn't mean it needs an update or anything, it's just faded in Origin 10.

hey thx, my play button was greyed out and this worked.

but then I found my AMD driver is out of date and apple haven't brought out a updated drive so I had to get a refund ☹️

Thankyou! Works for me aswell! :D