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Re: [DU] Unable to complete presentations/Capture information drops from cue

@ManicPot8to Did you test this without mods ?

Move the mods folder to the desktop and delete the localthumbcache file, then test on a copy of your save game.

If it works, then you have an incompatible mod.

18 Replies

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  • ManicPot8to's avatar
    ManicPot8to
    Seasoned Ace
    5 years ago

    so i spent a day testing without mods... in addition to the first issue, edit term paper is now dropping from cue

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    @ManicPot8to Do you get any last exceptions ? Could you test another Sim to see if it's that particular Sim/board that's giving issues ?

  • ManicPot8to's avatar
    ManicPot8to
    Seasoned Ace
    5 years ago

    Yes I did get an exception even without having mccc enabled.. I've been having an issue attaching the file so below is the contents of the file...

    Spoiler
    <?xml version="1.0" ?><root>
    <report><version>2</version><sessionid>439617e1dd5e51d960a674a4</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-05-20 12:11:29</createtime><buildsignature>Local.Unknown.Unknown.1.74.59.1030-1.200.000.502.Release</buildsignature><categoryid>base_situation.py:511</categoryid><desyncid>439617e1dd5e51d960a674a4</desyncid><systemconfig/><screenshot/><desyncdata>Exception thrown while calling remove on Situation_RoommateNPC_Events_GetHype(615318769123990936) (AttributeError: 'NoneType' object has no attribute 'give_rewards_to_npc')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 209, in c_api_server_tick&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 481, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\time_service.py", line 112, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\alarms.py", line 260, in _run&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation.py", line 1317, in _situation_timed_out&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\base_situation.py", line 496, in _self_destruct&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_manager.py", line 872, in destroy_situation_by_id&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\indexed_manager.py", line 205, in remove_id&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\object_manager.py", line 157, in remove&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\indexed_manager.py", line 275, in remove&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_manager.py", line 825, in call_on_remove&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\indexed_manager.py", line 329, in call_on_remove&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\base_situation.py", line 511, in on_remove&#13;&#10;AttributeError: 'NoneType' object has no attribute 'give_rewards_to_npc'rtim=0&#13;&#10;Client Session Time: 23.61&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;Origin Version: 10,5,99,47918&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.19042 GPU: NVIDIA GeForce GTX 1050 nvldumdx.dll 27.21.14.5763, GUID: D7B71E3E-5FD1-11CF-0F65-DAA61BC2D635&#13; &#10;</desyncdata></report>
    <report><version>2</version><sessionid>439617e1dd5e51d960a674a4</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-05-21 01:38:22</createtime><buildsignature>Local.Unknown.Unknown.1.74.59.1030-1.200.000.502.Release</buildsignature><categoryid>base_situation.py:511</categoryid><desyncid>439617e1dd5e51d960a674a4</desyncid><systemconfig/><screenshot/><desyncdata>Exception thrown while calling remove on Situation_RoommateNPC_Events_GetHype(615318772296733250) (AttributeError: 'NoneType' object has no attribute 'give_rewards_to_npc')&#13;&#10;Traceback (most recent call last):&#13;&#10;&#13;&#10; File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 209, in c_api_server_tick&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 481, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\time_service.py", line 112, in update&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 212, in simulate&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\alarms.py", line 260, in _run&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation.py", line 1317, in _situation_timed_out&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\base_situation.py", line 496, in _self_destruct&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_manager.py", line 872, in destroy_situation_by_id&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\indexed_manager.py", line 205, in remove_id&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\objects\object_manager.py", line 157, in remove&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\indexed_manager.py", line 275, in remove&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\situation_manager.py", line 825, in call_on_remove&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\indexed_manager.py", line 329, in call_on_remove&#13;&#10; File "T:\InGame\Gameplay\Scripts\Server\situations\base_situation.py", line 511, in on_remove&#13;&#10;AttributeError: 'NoneType' object has no attribute 'give_rewards_to_npc'rtim=0&#13;&#10;Client Session Time: 23.61&#13; &#10;Num Save Errors: 0&#13; &#10;Num Load Errors: 0&#13; &#10;Current Game State: 0x96d01090&#13; &#10;Origin Version: 10,5,99,47918&#13; &#10;Modded: False&#13; &#10;SystemInfo: Windows 10 10.0.19042 GPU: NVIDIA GeForce GTX 1050 nvldumdx.dll 27.21.14.5763, GUID: D7B71E3E-5FD1-11CF-0F65-DAA61BC2D635&#13; &#10;</desyncdata></report>
    </root

    Edit By Crinrict: Added Spoiler Tags

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @ManicPot8to Could you try putting the board into your inventory, travel to another lot where there's no room mates and see if it works there ?

    Wonder if that LE is the cause for your issue or if it's unrelated.
  • ManicPot8to's avatar
    ManicPot8to
    Seasoned Ace
    5 years ago

    It's still not working.. sim  will walk to the board and then it just suddenly drops from cue.. also happening with editing term paper. they were able to write it but when trying to edit it they sit at the computer and then it drops from cue.. I ran a game repair to see if that would resolve it but it hasn't.. i'm just really at a loss here. I do not know how to read LEs so i have no clue if that's the reason or not.

  • Sid1701d9's avatar
    Sid1701d9
    Seasoned Ace
    5 years ago
    @ManicPot8to The presentation boards are pretty tricky to figure out, capture the information is a one time event when you first start the presentation, in order to finish and refine and reorganize the board you need feedback from at least one other sim, after that it should unlock the refine and reorganize options.
  • ManicPot8to's avatar
    ManicPot8to
    Seasoned Ace
    5 years ago

    yeah no you're wrong.. i've never had to receive feed back in order refine and organize.. also the whole point of this post is that capture information keeps dropping from cue therefore i can't finish and there are no other options.

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @ManicPot8to So I tested your save. I only had the refine option on your board (which worked although I can't remember if it's supposed to have a progress circle or not

    Editing the paper was a bit more tricky and I don't know what triggered it to work. The Sim had a bit low needs so took care of that and there was a Yogurt on the table. I removed that. Sims sometimes have issues using the computer if there's something on the table.
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @ManicPot8to Do you still not have the refine option on the board if you load that save ? Seems they finished with capturing. Or is there another household that has an unstarted board in that save ?
  • ManicPot8to's avatar
    ManicPot8to
    Seasoned Ace
    5 years ago
    @crinrict it seems to be back now after i moved the board to the top floor that has alot of space... still not sure what's happening.. were you able to analyze the LE
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    @daikoyu How can you be sure that the LE has nothing to do with it ? Maybe the get hyped LE causes the interaction to drop from queue ?

    This could be a side effect. LE can cause all kind of symptoms even if not directly connected. I didn't have any issues but I also didn't get the LE.

    @ManicPot8to Yeah, the LE is a known issue. Just don't know if they you're error is related. Do you get the LE each time the issue occurs ?

  • ManicPot8to's avatar
    ManicPot8to
    Seasoned Ace
    5 years ago
    @crinrict not always but more often than not.. though to be honest i don't always open it so idk if its the same error each time.. i do notice that even when playing with mccc i only seem to get LEs when playing sims in university housing.
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @ManicPot8to Yeah, there's a lot of LEs. I'm really just curious if they are related.

    Best is probably if you play on to the next class with the board and delete all the LE files you currently have. Then check if the same issue occurs again.

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