Forum Discussion

EA_Mai's avatar
EA_Mai
Icon for EA Staff rankEA Staff
9 years ago

Re: Help My Game Is TINYYYY

Hi @woeiszhane,

Wow, that's a monitor!

Ok, you can delete the new "The Sims 4" folder the game just created (be careful, don't delete "The Sims 4 old"!) and rename "The Sims 4 old" >> "The Sims 4" if you want. That way you would get your games back (and your issue).

You can restart the settings by deleting the files options.ini and usersettings.ini. By doing so, the game will have the same resolution than in your test.

As the issue seems to be related with the resolution of the game, ¿could you tell me the model of the monitor you are using?

Thanks,

Mai

7 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    @EA_Mai 

    You are seriously a lifesaver. My game is back to normal after resetting all the settings, I changed my in game resolution to 2048x1152 to help clear up the picture and changed my UI to 85 to make it a little bigger and its perfect! It's actually looking like how its supposed to.

    As for monitor I am on a laptop so I'm not sure if the screen itself has its own properties, but I am using the Dell Inspiron 15 7548 series with ultra HD touchscreen  

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    9 years ago

    Glad it's working as it should now. 🙂

    Enjoy the game!

    -Mai

  • XEmilyRoseXSims's avatar
    XEmilyRoseXSims
    9 years ago

    I am having the same issue. I renamed the folder and re-entered the game and nothing changed. My cursor is the only thing that is super tiny and everything else is just a little smaller than normal. Can you simplify the steps to make sure i am not missing something?

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    9 years ago

    Hi @XEmilyRoseXSims,

    Could you tell us which is the resolution of your monitor? Also, if you are not playing in a laptop, do you know the model of your monitor?

    If you can take a photograph or screenshot of the game so we can see exactly what you are seing, that might also help 😉

    -Mai

  • XEmilyRoseXSims's avatar
    XEmilyRoseXSims
    9 years ago

    4k res on a laptop, i have windows 10, 64-bit system type. I ended up having a problem with origin as well which was the title bar being super tiny, but I ended up reinstalling it and the problem went away. I can't say the same for the sims 4. I also can't "save and exit" it only saves when i do that. I have to hit "save" then "exit game." When I reinstalled the sims 4 i first did the base game, opened it, then it told me it was downloading the rest of my packs and to click F1 to see it downloading then origin crashed giving my a tiny origin crash report screen and I ended up restarting origin. Origin is fine, and game has the cursor problem again. 

    I feel like the Sims 4 just has issues with Windows 10 and needs a patch.

  • XEmilyRoseXSims's avatar
    XEmilyRoseXSims
    9 years ago

    It is like the cursor doesn't sync up with the screen when i change what kind of screen it is in. Everything else fits to size and the cursor doesn't revert back like it is built on a different layer.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,095 PostsLatest Activity: 2 hours ago