Here is my save file. So far the only way I could get my game to work was to remove the sims 4 file and have the game generate a new one. If I tried to put my old saves into the new folders it still went back to the map screen. I was able to move everything but my saves.
@Natacha75 wrote:
Here is my save file. So far the only way I could get my game to work was to remove the sims 4 file and have the game generate a new one. If I tried to put my old saves into the new folders it still went back to the map screen. I was able to move everything but my saves.
Any family in particular ? Not able to replicate. Tried two families.
Does it happen when first loading the game or later on ?
Did you remove all mods and kept them out when trying your save game ?
It was happening with all of my played families whether I had mods in or out. It was happening everytime I went in game regardless of the number of starts.
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
I posted in the previous thread and you asked for the whole save folder. I'm having some internet data restriction issues so I can't upload ALL the saves, so here are the more recent ones that pertain to the particular family I'm having issues with. I've tried the methods in the first thread, still no luck. thanks!
https://www.dropbox.com/s/cuzp9p4t8467jsg/Slot_00000001.zip?dl=0
I'll take a look at those tomorrow as time allows.
Good Night everyone
(It's the Lay family in my save files that is having the issues, in case that folder contains save files from another family.)
@crinrict wrote:Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
I will give this a try and let you know! Thank you!!
@valerina-games wrote:
I posted in the previous thread and you asked for the whole save folder. I'm having some internet data restriction issues so I can't upload ALL the saves, so here are the more recent ones that pertain to the particular family I'm having issues with. I've tried the methods in the first thread, still no luck. thanks!
https://www.dropbox.com/s/cuzp9p4t8467jsg/Slot_00000001.zip?dl=0
I've tried all your games and the two Abel ones loaded fine. The Lay one didn't but it started working again for me when I went into build mode and then all the way down and all the way up.
Question: Did you try without custom content and do you have all the expansions ?
Oh and yes, I've tried loading without custom content and still had the same issue.
@valerina-games wrote:
I tried that with the Lay family and was still unable to get them to load (The Abel family wasn't giving me problems, I just didn't realize I had uploaded those saves as well). I have Outdoor Retreat, Get to Work, and all the free content from Origin. Thank you!
Then it might be something related to a expansion you don't have.
Did you download any houses from the gallery ? Could you try if bulldozing the lot makes your game load again (just for testing purposes, don't save the game in that state)
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