Forum Discussion

roberta591's avatar
roberta591
Hero (Retired)
10 years ago

Re: Sims 4 stuck on household loading screen

At the moment you don't know if the game itself or the user data is causing the problem. If you follow this link reset TS4 game this can tell you if the game is corrupt or if the user data is causing the problem. How much free space is on your system drive? Insufficient free space can cause a problem if the game is trying to write temp files. If you back up your user data you can copy the data back but if that is what is causing the problem and you don't want to loose the data you'll have to figure out the specific item and correct that.

3 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    I used the link and followed the instructions to reset the game and it worked! It turns out the problem was my user data because when I opened up the new game without saves it was working perfectly.

    **BUT--- when I was trying to replace it with old saves it stopped working. I think the problem is just my saves because my old house and sims showed up when I replaced the file 'tray'. 

    I'm not sure how I should do this.. remove the saves one by one and see if it works or should I start from the bottom and work my way up? 

    Thank you! The first part was a huge help!

    Jodie

  • Anonymous's avatar
    Anonymous
    10 years ago
    After i messed with the saves and tray files for a little bit, and when I moved my main family to a different household it started working!!! Thanks!!!

    I'll be happily Simming!
    Jodie ;D
  • Anonymous's avatar
    Anonymous
    8 years ago
    I am having the same problem. How did you find which save was s causing the problem ? I really don’t want to lose all of my data.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,945 PostsLatest Activity: 3 hours ago