Re: My Sims 4 Game Has Reset!

I have tried all of the above but when i open the game and go back into saves the 'auto save' uses the icon of a music program i have recently downloaded which is quite weird. I have also found a random new save folder containing saves from the 16th which was the last time i saw my old save and it says it contains 8000kb so i think i found them all i just need to know how to put in into the game

Do the saves show up when you place them in the saves folder?

No it takes me straight to create a family?! 

It's weird that you found a new saves folder? Where are the new and old one located on your computer?

They should all be in: Documents\Electronic Arts\The Sims 4\saves

I have tried all of your suggestions and nothing is working i have the save files which i think contain all my game data in the new autosave folder in documents and i have moved all the other save stuff out like you asked i'm really worried and nothing is working and the save i think contains all my work is just sitting there and the game is not registering it as a save? Please Help!!

Could you share a screenshot of how your saves folder looks?

I hope this helps I'm just really hoping I can get my game back!!

You'll have to move your 'Slot_00000002' which is Type SAVE file over from your 'Important Save File' to the 'saves' folder in 'Electronic Arts'.

I don't know why but suddenly they have all changed to sim icons and i have done what you said i moved the file to the saves and now what do i do, i also included some more screenshots just to maybe help you out a bit, do you think I will get my game back or do you think I have to start again

Thank you SO MUCH everything is back, you have been such a help, thanks so much without you I would not have been able to get it back you are great!! Just before i go, any tips so it doesn't happen again, and if so how to do them? Thankyou!!

Making back ups is the best option: http://sims4.crinrict.com/en/2014/09/backups/