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Re: Application TS4.exe has been blocked from accessing graphics hardware

Hi everyone,

Just in case anyone is confused - I just merged 3 threads about the same topic into a single one 😉

I'm going to mark this post as a solution so let me try to cover the information available here for anyone running into it this error message in the future:

  • This is a common error message when trying to create big dogs in Create a Sim/Pet on a computer that doesn't meet the minimum requirements for the game or your graphics card drivers need an update.
  • If your graphics drivers are up to date, or you are unsure, feel free to share your dxdiag so we can take a look.
  • If your computer doesn't meet the requirementes, I'm going to quote crinrict here as she did a great sum up:

    @crinrict  wrote:

    Your options are

    1. Getting a better computer that can handle the game
    2. Getting a refund for the EP through Support (might not work)
    3. Not play big dogs.

  • @CmdrScolan shared a workaround that helped him avoid the game crashing here. Not something we recommend as the game is not designed to run under these conditions. Please, keep in mind you would be modifying Windows default settings by following these steps, which is always a risk specially if you don't know what you are doing.

Cheers,

-Mai

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