Hi everyone 🙂
having trouble with community gallery
saying "no results found" but its on content all
anyone else having this issue?
I am online so I know its not that 🙂
yeah all good now thank you 🙂
but having another issue unfortunately with the game
ahh thought so 🙂
had to double check if it wasn't just me 🙂
thank you 🙂
EA StaffHi @awesomesim666,
Now that it has been a few days since you were having this problem, are you still having issues with the Gallery?
Some people were reporting issues the same day than you, but it's fixed for them so if you are still having problems with the Community tab, please let us know 🙂
Thanks!
-Mai
yeah all good now thank you 🙂
but having another issue unfortunately with the game
EA StaffThanks for confirming, glad to read this one is fixed for you, @awesomesim666!
Please, open a new thread for your other issue if you haven't done so already. If it's a technical issue other players will try to help, if it's a bug you already know where to report them 😉
Thanks!
-Mai
I purchased the sims 4 on December 4 for ps4 and never had the community gallery. I have no issues with my internet and preformed all other troubleshooting steps. After a 28 minute phone call to tech support they say it appears to be an issue on their end and hopefully will be fixed with the next patch. No idea when that will be.
The community gallery is not available on console versions of the game. It is not an issue it is by design. It may however be something they might add in the future, but that we do not know yet. 🙂
Sources:
https://www.ea.com/games/the-sims/the-sims-4/console/faq#q6
http://simscommunity.info/2017/09/19/adding-gallery-to-the-sims-4-console-is-possible/
Community Manager
