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kreatora's avatar
kreatora
Hero (Retired)
6 years ago

Re: Sim stuck tposing/resetting

@CupcakeQueen1066

Go to the Origin/My game library - right-click on TS4 - option Repair
You have to wait until Origin will fix all packs, not only the base game.

If you have some mods or CC in the game move the mods folder to the desktop.
Find and delete localthumbcache.package file in the game folder. Delete also all folders with the word "cache" in the name.

Launch the game and check if you have still this problem.

I don't work for EA

2 Replies

  • CupcakeQueen106's avatar
    CupcakeQueen106
    6 years ago
    @kreatora Unfortunatly I’ve already tried to repair the game many times, I’ve deleted and redownloaded the game. I haven’t got any cc or mods and I’m at a loss. I was realy happy until this happened 😔
  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago
    @CupcakeQueen1066

    Go to Documents/ElectronicArts - inside will be The Sims4 folder

    Step 1. Move The Sims4 folder from Documents to the desktop
    Step 2. Turn on the game - a new game folder will be created and you will have two - one old on the desktop and one new
    Step 3. Check if you still have this problem in the newly created game folder. Start a new game with the random sim and go to the realm of magic with him.
    If this problem disappeared:
    Step 4. Delete in the new game folder following folders:
    "saves" and Tray.
    Step 5. Go to "The Sims 4" old folder and copy - your "saves " folder.
    Step. 6. Paste this folder in a newly created game folder.
    Step 7. Do the same with Tray folder and TrayDeleteItems file
    Step. 8. Launch the game and check if this problem disappeared.

    The last step - delete The Sims4 folder from the desktop

    Your saves and library will be not changed or damaged

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