Sims 4 crash live mode after 2-3min

Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

Hi,

I said, in one of the segments, that I already ran the game without mods prior to a clean install.

*Update: Ive rolled back to a version that was stable 1.104 and it worked for 40min.

I also have been chatting with ChatGpt and apperently that are some memory problems with patch 1.113 and 1.114 for some systems.

Here is my setup:

Motherboard: B450M Bazooka MS-7A38 

CPU: AMD Ryzen 7 5800X 8 core 16threads

GPU: Nvidia RTX 3060 (12gb VRAM)

RAM: 16gb (2x8gb 2667Mhz)

PedroMateus79​  If you'd like to troubleshoot the game issue on the current patch level (1.115.293), please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

Please also let me know what kind of install you have: EA App, Steam, Epic, mixed, or something else, in case that turns out to be relevant.  Patch 1.104 is over a year old and isn't going to be useful here.

I went to a PC Repair shop and they ran extensive tests on my PC. Everything is ok

im having the same exact issue currently. i never had crashing problems. i updated all my drivers and my windows, but my game cannot stay open in live mode more than 10 minutes. as i try to re-open it it keeps crashing even sooner than 10-5 minutes. i havent added anything new to my game, nor have i updated my game from the last time it was working (5 days ago). i don't know what could be causing the issue

PedroMateus79​  Please uninstall Razer's Game Manager Service, which is crashing repeatedly.  You may be able to reinstall it, but please first test with it gone.  If that alone doesn't help, remove any other Razer apps, which can similarly conflict with Sims 4.

The Sims 4 errors in your dxdiag are from patch 1.103, so they're not relevant.  Please install the newest patch, at least if you'd like help on this site, and also let me know what kind of install this is (EA App, Steam, Epic, something else) so I can help with any install-related issues.

Thank you for your reply but at this point ChatGPT has been greater help than EA employees...

After days of testing, updating, going back and forth between patches, my game is finally stable with CC and all my mods.

EA should stop placing the blame in others and refrain from adding content that they know modders do it better.

Turns out the problem was nothing more then bad patching. Together with ChatGPT, after updating drivers, reinstalling the game, running extensive hardware and software tests, updating to the latest patch, turns out the problem was with update 1.114 that introduced memory leak that patch 1.115 "fixed".

RAM consuption with the latest patches plus mods has increased from 8gb to almost 14gb (16 being what i had in my system). Ive upgraded my build to 32gb, tested the game and, while monotoring recourses, the game is running fine for plus 40min. However this happened last time on patch 1.113.297, I was playing for 4+ hours and out of the blue the game was crashing after 3min in live mode even without mods.

What was the problem? Mostly how the game has an ancient engine and how the company keeps trying to build new content on top of a molded infested basement.

My concern is that with future scripted heavy dlc the game will eventually break and no amount of fixes will bring it from the ground.

My suggestion fellow simmers is that you constantly monitor your computer resources for signs that your game might eventually crash.

Ive played Skyrim for years with heavy scripted mods and Ive never had these problems with RAM or hardware exaustion.

This problem maybe flagged has "solution" but this its not. It was a band aid to a problem that EA is trying to cover up whilst producing more "content" and breaking the game even more charging you for it.

PedroMateus79​  I understand what you're saying, but you're still talking about an older version, not the current one.  And ChatGPT is not known for being able to distinguish between accurate information and rumors or random theories posted elsewhere, so I wouldn't trust it to explain Sims 4 issues properly.

PedroMateus79 wrote:

EA should stop placing the blame in others and refrain from adding content that they know modders do it better.

That's an interesting take considering many players don't want to use mods, and even more play on console and don't have the option.  Adding content to the game itself means everyone has a chance to use it.

In case it's not clear by the way, I personally don't work for EA; I just try to help with tech issues on the forums.  The only people who do work for EA here have usernames that start with EA_ or TheSims.

Hi,

I know you are not an EA employee and I know people should take Chatgpt info with a grain of salt mainly because its a learning tool that gathers info and interprets them but has been more helpfull than anyone I encountered.

Im not a typical Sims player, no offense, that has 500gb folder of mods and wonders why loading times are 10/20 min. I know i should take into consideration your PC specs but everytime I come here, even if I copy paste everything ive done people still blame mods, people still ask for dxdiag, reinstalling the game, etc etc.

What Chat helped me with was really analyse all the possible solutions ive implemented and brainstorm other things that might be the issue. It seems that here, im not saying everyone, people tend to stop offering solutions the minute the problems are not mods or hardware problem.

The only consulation that simmers without mid/advanced knowledge in computer software and hardware get when basic solutions do not apply is: sry but wait for an EA patch pls :)

Oh and saying "most people dont want mods?" Lol, i bet mostly because they are afraid of breaking their game xD. Pls Sims 4 like Skyrim has been alive this long because of mods...

Its been a week since I posted this and no official EA employee stepped forward...shame.

Still, ty for trying to help but I think I will offer my help for other people like you do.

P.S. Guess what? Yesterday i found more Sims bugs that havent been fixed in years!!! (Apartments from San Myshuno) 

Hi!

 First a couple of things need to be known:

• Game Version
• Mods: Yes or No?
• PC Specs (GPU, CPU, RAM mainly)
• Reshade: Yes or No?

For me to make it work i did this:

• Unnistalling not repairing, and cleanning registry of Sims
• Reinstalling graphics card driver
• (Extra) Hardware tests Gpu, Cpu and Ram - you can do for yourself but i went to a store for that
• Installing the game to patch 1.115 (this one introduced a fix for the memory leak problem that patch 1.113 to 1.114 was having
• Playing the game for 1h normally and monitoring for delays, freezes and etc
• Organizing mods folder (mainly load order)
• Placing mods by bulk back into the game (first Core mods, then gameplay mods etc)
• Testing each bulk for 20-40 min depending on how my PC was handling them (Ex: RAM usage and GPU usage) - this can indicate if the memory leak is still happening
• Reinstalling Reshade (PAY CLOSE ATTENTION to this one - in the newest patch some Reshade presets do not go well with this patch. Look for info on what preset you use and the version of reshade with goes with.
• Play for 40min - 1h with all installed and monitor your resources (task manager)

After all this, even thou i ruled out my pc hardware has the problem, i still dont feel 100% confident that the game is fully stable. Honestly it really comes down to what EA did to the game in recent patches.

While the game without mods runns smoothly, with them its more unstable. I feel that the code they putted in recently is bloated and doesnt welcome changes thus it gets heavier on our hardware.