Forum Discussion

Re: My world is empty

@kaylajackson21 Are you using any mods in your game ? If so, have you tried without ?

If not, please try repairing your game through Origin

6 Replies

  • Yes, I was having a boat load of issues with my game so I started brand new, I wiped the game clean and basically started all over so there was no mods and I’ve repaired it twice and no luck 

  • milliemcintyre's avatar
    milliemcintyre
    Rising Traveler
    5 years ago

    When you uninstalled it, did you restart your PC? Sometimes programs require a restart just to make sure everything is gone. + Does it happen on every single save, I'd try and download a known bug-free save file from online to see if it still happens there (EG lilsimsie's or plumbella's save files) 

  • kaylajackson21's avatar
    kaylajackson21
    5 years ago
    @milliemcintyre Well I deleted the whole entire sims 4 file (I’m very uneducated when it comes to anything outside of playing the game) and yes and I’ll try it!
  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    Try a new user folder as well by trying to reset your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    You won't loose anything. Just make sure to not delete any files  and make a backup.

    After renaming, repair your game by right clicking on the game in Origin.

    Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

    • Options.ini (or just re-set all your settings manually)
    • Tray Folder
    • Screenshots/Videos/Custom music
    • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
    • Custom content like clothing, hair, skins, make up ....
    • Mods (one by one, making sure they all still work)

    The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.