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kreatora's avatar
kreatora
Hero (Retired)
6 years ago

Re: Sims 4 Stuff pack cats & dogs doesn’t work.

@214141764

Log in in your Origin account and open Origin.
Go to the My games library and check what you have there/
To see all packs right click on the cover The Sims4 and select "Show game details"
It looks that you registered this pack on a different account, not where you have the base game and the Seasons

I don't work for EA

2 Replies

  • 214141764's avatar
    214141764
    Rising Newcomer
    6 years ago

    But it shows me that I purchased it in my account, and in the game it shows me only part of the package, I have the belongings but I can't adopt animals.

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago

    @214141764

    Go to the Origin once more/My games Library - right-click on TS4 - this time option "Repair"
    You have to wait until Origin will fix all packs, not only the base game.
    Can't you add a pet to your family at CAS? If you want to add a pet to your family in CAS, you must click the + sign next to your sim and choose a dog or cat.

    Edited: 

    Do you have Cats & Dogs expansion, or the My First Pet SP only?

    You must have a Cats and Dogs expansion pack for all First Pet content to be available

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