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roberta591's avatar
roberta591
Hero (Retired)
4 years ago

Re: How do I get my sims4 redeeming code?

@Lostplayer054 Are you logging into a new account or using the same account as before? If you bought the game through Origin the game is automatically activated to the Origin account. The code is only a registration code and activation code. Once the game is in Origin the code the license is approved and the code is no longer be usedas the license is active and can not be transferred.or redeemed again. You need to log into the Origin account you were using before. As this is a an open public forum for users by users, accounts can not be accessed here. You will have to contact EA support for help with your account(s).

3 Replies

  • @roberta591 I’m going to try and see if there could possibly be another account although I’m sure I only have one. If it is my account that I made the purchase from is there a way to get the redeeming code again?
  • @roberta591 I used the wrong email when I logged in I recovered the old account! Thank you for all you help and I’m sorry for wasting your time. Thank you again I’m so relieved!
  • roberta591's avatar
    roberta591
    Hero (Retired)
    4 years ago

    @Lostplayer054 No problem. Enjoy the game. The code is an activation code. Once used it is locked to that account and can not be re used.