Re: Sims 4 won't start at all
@wangfire1
1. Check if your computer meets the game requirements
https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Make-sure-you-meet-minimum-requirements-PC-Mac/td-p/6420780/jump-to/first-unread-message
2. Add Origin and TS4_x64 exe to exceptions in Windows Defender or another antivirus program you are using or turn it off.
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
3. Try to launch the game in windowed mode
https://sims4.crinrict.com/eng/2014/02/start-game-in-windowed-mode/
4. If you have the sound program Nahimic 2 from MSI installed, disable or uninstall it.
The same applies to all overlays like Riva tuner overlay (Rivatuner Statistics Server)
If you have it - turn off MSI Afterburner
Turn off all graphics program running in the background
5. Check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update
6. If nothing will work could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick Reply
I don't work for EA
1. Check if your computer meets the game requirements
https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Make-sure-you-meet-minimum-requirements-PC-Mac/td-p/6420780/jump-to/first-unread-message
2. Add Origin and TS4_x64 exe to exceptions in Windows Defender or another antivirus program you are using or turn it off.
https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html
3. Try to launch the game in windowed mode
https://sims4.crinrict.com/eng/2014/02/start-game-in-windowed-mode/
4. If you have the sound program Nahimic 2 from MSI installed, disable or uninstall it.
The same applies to all overlays like Riva tuner overlay (Rivatuner Statistics Server)
If you have it - turn off MSI Afterburner
Turn off all graphics program running in the background
5. Check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update
6. If nothing will work could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick Reply
I don't work for EA
