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@ColorxConfused Your game isn't up to date: the current patch level is 1.71. Please open your Origin game library, right-click on the Sims 4 icon, and select Update.
I've tried that so many times; I'll keep trying.
@ColorxConfused You can also try clearing Origin's cache first:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
And if you're stuck in an update loop, there are other suggestions here:
I cleared Origin's cache and the update was then made available which I went through but now it isn't recognizing the update has been completed. Anytime I try to open the game, it says an update is required, starts going through the process, finishes in two seconds and then still says I need an update.
@puzzlezaddict I cleared the cache a second time after that and it finally recognized everything! I also saw it verifying a few things in other packs as well so maybe something was left over from the initial cache clear. Thank you so much!
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